Cascade Collision Repair Orem

4.8 (1,142reviews)
95%
1005 N State Street,  Orem,  UT  84057
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Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Jeep
Kia
Ram
Volkswagen

Reviews (1,142)

My Experience

We were super happy with the service from start to finish! Cascade made the process super easy.

Likely to Recommend

Repair Quality

They painted our bumper cover and it matched great

Customer Service

Skyler was very helpful

Returned Clean

My Experience

They explained the problems very clearly, which enabled me to make an informed decision about the repairs.

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Repair Quality

Customer Service

Returned Clean

My Experience

I loved that they got it done 2 almost 3 days before. This really helped with the cost of the rental. I’m thankful you partnered with the rental company for ease. After the repair you noticed that there was an issue with the camera that is on manufacturer side. You also provided paperwork so that we can hopefully get this looked into under a warranty. Thank you for having Pepsi in your fridge and a kind guesture of chapstick. I just felt taken care of. also thankful for the update text system. It keep an anxious owner at bay and probably hopes to have less call asking about updates.

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Repair Quality

Customer Service

Returned Clean

My Experience

Just thought it would be done a couple days sooner. Would have been better if they would have told me up front how many days it would take instead of me assuming. Other than that, great.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone did a great job. I will be back to have my truck fixed.

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Repair Quality

Everyone did an absolutely great job. Scott was even able to reset a sensor that had been on for a year, but just needed to recalibrate. I will be doing all of my future work with them.

Customer Service

Returned Clean

My Experience

My car was cleaned and looks great! I got frequent updates and I’m super happy with the service.

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Repair Quality

I just want to leave a review for the excellent service! Everyone was sympathetic to my situation (tree fell on my car) and I was treated like royalty! I needed a ride home (provided) and ride back to pick up my car (provided) and when I was having trouble with my debit card working.. even a ride to the bank! I'm sure that ALL customers are treated with this same care and understanding! Thanks Scott, Lacey, and the whole crew working behind the scenes!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Took great care of us every step of the way.

Customer Service

Had updates from begining to end

My Experience

I was disappointed at first because of the 60 day estimate to complete repairs then tacking on a question when a major part was on backorder. Happily the part came sooner and the complete job was done in less than 30 days.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Amazing service, quality repairs, super good communication the whole time and a fast turnaround on my vehicle!!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Skyler was fabulous to work with. Very professional and helpful.

Customer Service

Skyler was fabulous to work with

My Experience

Likely to Recommend

Repair Quality

Great Job as usual

Customer Service

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Repair Quality

They did a super job in repairing the damage on my Toyota Sienna. I really appreciate the great service in arranging a rental vehicle for me and getting the job done in a timely manner. Thank you so much.

Customer Service

Returned Clean

My Experience

I actually called your office to thank them for the beautiful job and it was done earlier than estimated. Cudos to you all.

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Customer Service

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Repair Quality

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Repair Quality

Customer Service

My Experience

As in the case of the two other times I used you for a repair, the result was factory like, you finished ahead of schedule, and you did a fantastic job of keeping me up to date on the status.

Likely to Recommend

Repair Quality

Fixed it right and quickly. Kept me informed throughout. I'm a satisfied customer.

Customer Service

Friendly, smiling staff, good communication

Returned Clean