Cascade Collision Repair Provo
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
A minor accident that left scrapes in the area of the front side panel and driver's door of my new car. I took it to Cascade based on body repairs of a former car years ago and their strong reputation. I took it first to my local shop for an estimate. then to a BMW dealer a few cities north and learned that they had al their body work done at Cascade. I returned the shop I had first visited and left it there to be repaired A few days later I received a phone call advising me that the repair work had begun and that there was more damage then estimated. Consequently the cost of repair would increase by 30%. I approved the higher cost and assumed that, at most, the repair would be completed within a week. The next call advised me that there had been a delay in the arrival of parts, pushing t
Customer Service - 3.5/5.0 -
A minor accident that left scrapes in the area of the front side panel and driver's door of my new car. I took it to Cascade based on the body repair of a former car years ago and their strong reputation. I took it first to my local shop for an estimate. then to a BMW dealer a few cities north and learned that they had their body work done at Cascade at the nearest shop. I returned to the one I had first visited and left it there to be repaired. A few days later I received a phone call advising me that the repair work had begun and that there was more damage then estimated. Consequently the cost of repair would increase by 30%. I approved the higher cost and assumed that, at most, the repair would be completed within a week. The next call advised me that there had been a delay in the arrival of parts, pushing tthe completion date back by a few more days. I indicated that I had rented a car while mine was in the shop and that the delay meant having to extend the terms of the rental. The next call about a week later informed me that the car would be ready the following day. After a few hours. another call came, informing me that there had been an accident at the car wash that had broken the right rear window. It would be replaced at no cost. Further delays ensued before the new window was received and installed. Finally, after nearly a month, the car was ready. I asked for consideration of the now much larger rental charge and was assured of such. It was reflected in the final invoice. To my untrained eyes, the repair was first-rate, but my experience with Cascade was marred by the cascading wait.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have had two very good experiences using Cascade Collision
Repair Quality - 5.0/5.0 -
Cascade Collision made the entire experience very comfortable and easy to manage/navigate. The repair work looks great and was completed nearly a week early.
Customer Service - 5.0/5.0 -
Hailie was great to work with from the initial quote, making sure my questions were answered, and keeping me updated during the repair process.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
1. The paint job was substandard. 2. A new door has dents. 3. They left marks with masking tape on the sides. 4. They didn't protect the car inside and delivered it to me very dirty with paint dust. The mechanic who delivered my car acknowledged the mistakes and told me to come back to make the corrections.
Customer Service - 2.5/5.0 -
1. The paint job was substandard. 2. A new door has dents. 3. They left marks with masking tape on the sides. 4. They didn't protect the car inside and delivered it to me very dirty with paint dust. The mechanic who delivered my car acknowledged the mistakes and told me to come back to make the corrections.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, kept me up to date, fair prices, excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Although I wish I got word about certain delays in repair earlier than I did, the work performed was stellar. Very happy!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the regular updates on the progress of the repairs, the pick-up/drop-off arrangement you have with the rental car was so convenient, delivery of my repaired car was on time and it looked amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
At this point everything is wonderful. We haven't opened the tailgate yet, but everything looks perfect đź‘Ť
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is perfect! I have nothing put praise for them. Hailie was wonderful to work with. This has been a very professional experience. Thank You, again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes!
Repair Quality - 5.0/5.0 -
Excellent, professional service!
Customer Service - 5.0/5.0 -
Awesome!
My Experience - 5.0/5.0 -
Excellent job! Cascade kept in touch with me concerning updates! Very professional and friendly. I would recommend them for any repairs! I would defiantly go back if ever the need!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have brought my car to Cascade before because they are a Honda certified repair site. I trust them completely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff, I was extremely pleased with the updates from Cascade.
Customer Service - 5.0/5.0 -
Great communication and updates.