Cascade Collision Repair Provo

4.7 (677reviews)
95%
1155 S State St,  Provo,  UT  84606
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Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Scion
Toyota

Reviews (677)

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Likely to Recommend

Most likely recommend you guys to anyone

Repair Quality

The repair quality was excellent, got my car a week early.

Customer Service

Customer service was great

Returned Clean

My Experience

This place was great. The staff was kind and helpful. Would definitely recommend to anyone who needs help with their vehicle.

Likely to Recommend

Repair Quality

Super impressed with their communication, trust, and the results. Jonathon is fantastic.

Customer Service

Super impressed with their communication, trust, and the results. Jonathon is fantastic.

Returned Clean

My Experience

I am so extremely happy to have my car back and to be able to drive it with confidence once again. The care and quality of work done to the front of my car is absolutely amazing! And the little extras that didn’t have to be done but were is like a special gift(I.e cleaning what you could on the inside and finding a replacement hubcap for my front right tire). The respect, genuine kindness, and support shown to me and my kids was a very nice added bonus. Also keeping me informed every step of the way so much so that I didn’t have to call to get that was very comforting and exceptionally good.

My Experience

excellent communication and wonderful work on the car, it looks professionally done, I am more than happy with the finished product. If I ever need more work done on my car I’m going to you guys.

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My Experience

It was a very good job, completely happy with the customer service. Great team!

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It was a great service. Totally content.

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My Experience

Likely to Recommend

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The rear left panel that was worked on is protruding. I emailed in relation to this around 8am this morning.

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Likely to Recommend

Repair Quality

We had such a smooth experience!! Jonathan was very helpful, went above and beyond!! I want thank Cascade for hiring him. He didn’t just help us with our Tundra, he helped with every question we had. His mustache totally made my husbands day! Thanks guys!

Customer Service

Likely to Recommend

It really depends on whether or not they can fix the panel gap issues. It’s annoying that I have to return and have them take my truck into the shop again, when they could have just done it right the first time.

Repair Quality

The repair process was great! I was able to drop off my truck, and get an enterprise rental delivered to me at the shop, so I didn’t have to ask anybody for a ride to and from. Everybody was friendly and there were plenty of updates texted to me throughout the process. They even finished the repairs 2 weeks ahead of schedule. The paint job on the parts that were replaced matches seamlessly with the rest of the truck. The reason I’m giving a lower rating is due to the panel gaps. I had a bumper, fender and door replaced and the gaps are wild compared to the other side of the truck. It seems like very little care went into making sure everything lined up. I’ll have to go in again sometime soon and have them re-align the front body panels. I also had a headlight replaced, but they didn’t bother to adjust the beam down to match the other headlight. Not a super big deal, I can adjust it myself, but that should be part of the process when replacing a headlight.

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My Experience

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My Experience

Our bumper was repaired and it looks perfect. Thanks!

Likely to Recommend

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The repair to our bumper was excellent.

Customer Service

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Repair Quality

Cascade Collision has been our family’s go-to for auto accident repairs over the years. We’ve tried other places and haven’t been as pleased with their work. Jonathan Kruitmoes was exceptional in keeping me updated on the progress of our last vehicle. He was caring, honest, and knowledgeable. I felt like he had our best interest in mind and wanted us to be happy in the end with the work done. Thank you Cascade Collision and Jonathan! A shout out also to Zack the mechanic/technician. - (I think that was his name.)

Customer Service

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Likely to Recommend

Repair Quality

Cascade exceeded my expectations.

Customer Service

Excellent. It was totally about customer satisfaction. The continued communication was unexpected and very much appreciated.

My Experience

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This was my 3rd or 4th time using them. They always do an excellent job.

Repair Quality

It looked perfect after

Customer Service

They were the best to work with.

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Likely to Recommend

Repair Quality

Customer Service

They were great to work with and accelerated my repair so I could go on vacation on time

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