Certified Collision Center Tracy South

4.6 (168reviews)
91%
202 West Larch Road Suites D-H,  Tracy,  CA  95304

In operation 3 years.

Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (168)

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My Experience

I really appreciate the customer service, by providing great support, patience also my vehicle was finished at the promise time (Thank you)

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Thankyou for going out of your way to make me comfortable,making sure I had a car rental I needed it lupus and I will ever need help again, I will for sure go with certified. Tha you all for being sooo helpful and nice to me. My car looks like new again!!

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The Manager Lucas was absolutely phenomenal with his customer service!

Repair Quality

The manager, Lucas took his time to make sure that the bumper of my car fit perfectly!

Customer Service

I am extremely satisfied they took their time to make sure that my car came out perfect!

Likely to Recommend

I would not recommend this place, and I would not come back here again. My entire experience was stressful and long. I honestly would rather do anything else or go anywhere else before coming here.

Repair Quality

The car looks fine but for the time and price I am not totally satisfied. Additionally, I had to take time off work/take a pay dock to go back and have my license plate put back on, since they returned my car to me without my license plate . The “check tire pressure” light also went off after I picked up my car, and the mechanic at Americas Tire who checked my tire pressure showed me that the tire on the side of the car that received repairs was filled to 74, and my tire is supposed to be filled to 35 at most. That’s dangerously high and put me at risk of a blowout.

Customer Service

The service was slow, my paperwork was filed late with my insurance, and my tire was overfilled to a dangerous amount. Getting in touch about my car was like pulling teeth — I’d call for updates, and I would be told that they’d call me back , but they never would.

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They were so friendly and polite and explained everything for me to understand I would use them if I need and recommend them for all.

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I will recommend this repair facility to everyone in my family and friends

Repair Quality

Extremely satisfied

Customer Service

The moment that we enter the office of the CERTIFIED COLLISION CENTER ON 202 W Larch Road in Tracy Ca 95304 the front desk agent Alejandra Greeted us with an Extraordinary welcoming word and with her beautiful smile very warm welcome and extremely hospitable and well service oriented we went straight to her Alejandra and Alejandra asked us very politely and her confidence look on her face. she said, how may I assist you? we went straight to her window automatically like she was Magnetic, and we were like metal. that moment we could tell that Alejandra is the perfect person to help us, after the paperwork Alejandra interduce us to Gary and Jason the Experts who know knew how to explain detail by detail about the damage on our Vehicle, Gary and Jason are the best communicator they know how to explain how your vehicle will be fix and the amount of time will take to fix our vehicle Gary and Jason are the expert they really know how to make customer happy and satisfied the bottom line is that we went to the wright Certified Collision Center and we will recommend this Collision center to everyone else that i know because of Alejandra, Gary, Jason and the entire team outstanding customer service. thank you all

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Happy

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Returned Clean

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Definitely

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Very happy with the results

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Gary and Alejandra were great. Best customer service.

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My look beautiful

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They did an excellent job

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Thus Far Very Satisfied , Great Job !!!!

Customer Service

I appreciate Gary for keeping me Updated through the whole process and answering all my concerns , Great Customer Service

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Excellent service and amazingly helpful.