Certified Collision Center Tracy
In operation 15 years.
Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Car looks great again Sal was understanding with our abundance of questions and very helpful along the way with our repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They take the time to get a job well done. Thank you
My Experience - 5.0/5.0 -
Very friendly and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. They kept the communication open with me throughout the process of getting my car repaired. Something that I greatly appreciate. Even stepped in and tried to assist me getting rental when issues arose.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Still waiting for them to get the paint correct without runs in it
Customer Service - 0.5/5.0 -
It's been 5 weeks and I still dont have my vehicle back.
My Experience - 5.0/5.0 -
I recommend you very much attention
My Experience - 5.0/5.0 -
The workers were amazing great customer service. The repairs look great my compliments to all of the back shop
My Experience - 0.0/5.0 -
I brought my car there on 10/2 after being rear-ended by a Geico customer. A week later 10/9, I took off work early as to get there by 5 to pick up my car. Upon inspection. I noticed that a crack and a gap between the bumper and the body of the car were not fixed. I was told that this would be taken care of under warranty since the car was taken there for prior bumper repair. I was assured that my car would be done two days later which would be Friday 10/11. Again I got off work early to get there by 5 to pick up my car before you closed. on the way there I got a phone call saying that the car would not be ready as the paint was not fully dried. I was then told that the car would be ready on Monday 10/14 before 12:00 Noon. I called at 1:30 p.m. to see if my car was ready and was told again that the crackhead reappeared so it had to be fixed repainted and baked again and that I could pick it up on Tuesday 10/15. I got off of work early again to get there before 5:00. Upon inspection of the car, the gap between the bumper and the body was still there. I was told that they used OEM parts and that the body must be bent. I was then asked if the gap was there prior to me getting rear-ended. I stated no it was not and that you had done the repair the first time and the gap was not there. I told Lisa Castellanos that I was not going to accept the way that the car was fixed.I stated that I would take the car as I no longer wanted the rental car, but that she had to get a hold of either Geico to fix this problem or Certified would have to take care of this problem. I am fully dissatisfied with this whole experience. Side note.... There were five miles added to my odometer upon picking up the car. Five miles seems excessive to test drive a vehicle.
My Experience - 5.0/5.0 -
Great job by the team at Certified Collision. Thank you!!
My Experience - 0.0/5.0 -
The repair took much longer than expected and upon pick up not all repairs were made correctly. The back up camera is upside down. This means nobody checked the repairs before sending it out. I wonder what else was not checked.
My Experience - 0.0/5.0 -
My 4th time going to this place..everytime I've had something go wrong...pretty sure I wont be back..