Certified Collision Center Tracy

4.9 (849reviews)
98%
4171 Industrial Way,  Tracy,  CA  95304

In operation 15 years.

Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (849)

My Experience

Unfortunately it was my 2nd time within 2.5 months having my car repaired. 2 accidents between November and January was not fun! You guys were the easiest part of the process… from initial phone calls, inspection, repairs, pickup/drop off no issues/concerns. Everyone was professional and helpful. The text updates were great. Definitely would recommend and I would use you again in a heartbeat but I hope I never have too again 😆.

My Experience

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Customer Service

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Brittany and Ale are very nice and respectful.

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Customer Service

He is so easy to talk too and very professional. (Anthony)

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Thank u to Rito, Alejandra and the team

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Repair Quality

SO FAR, SO GOOD!

Customer Service

They were polite, professional, and finished the repair in good time.

My Experience

I think if you give a customer a price that you charge her that price, not a higher price. Over $100.

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Great service

Customer Service

Great Service

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HOV Stickers were removed and placed on a piece of paper. They are not reusable, and this was not discussed with us prior to removal.

Customer Service

Advisor was rude, bumper was not clipped in 100% upon pick up.

My Experience

Receptionist Alejandra was very helpul and made feel secure about the process of my claim. She was attentive and positive. The staff in general is profesional. Service customer is very good.

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Let me start off by saying I’m very picky and very attention to detail type of person. I shared my concerns with Anthony from the beginning, and he addressed every single one of them, vehicle looks like it came out of factory great staff starting with the young lady in the front ! Thanks

Customer Service

Let me start off by saying I’m very picky and very attention to detail type of person. I shared my concerns with Anthony from the beginning, and he addressed every single one of them, vehicle looks like it came out of factory great staff starting with front staff.

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They were fast, and they did a very good job on my back bumper I recommend them to anybody for good work

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My Experience

It was a super easy process from start to finish which I greatly appreciated.

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Definitely would recommend from start to finish made the whole process easy.

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Customer Service

Very communicative from start to finish. Kept me more informed then my insurance company.

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Excellent work

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Never 👎 in a million years.

Repair Quality

They took forever on the car. Kept changing the story why my car wasn’t ready 3 times. Very dishonest. Even front desk lady admitted and said "What? Your car has already been ready. There was a water bottle I had left behind that I used to feed stray animals with. I know one of the workers there bite a hole in the bottom of the bottle. I can clearly see the teeth marks. Luckily it didn’t leak much. Whoever bite it probably caught something. It’s been on the ground, stray animals drank water out of and contaminated with animal food. Pretty sure they seen animal food in my trunk. Who knows what else they did in the car.

Customer Service

Jason kept lying. Kept stuttering on his lies.

Returned Clean