Chilton Auto Body Berkeley

4.8 (530reviews)
95%
6426 Shattuck Ave,  Oakland,  CA  94609
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Shop AssistantSparkles

In operation 5 years.

At Chilton Auto Body Berkeley, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Berkeley, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (530)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many highlighting that repairs were completed ahead of schedule and vehicles were returned looking brand new. The team received high marks for transparent, frequent, and multi-channel communication throughout the repair process. Customers appreciated the extra touches such as car washes, vacuuming, and going above and beyond to address additional minor issues. A few customers noted areas for improvement directly from their experience, including occasional delays in communication around parts delays, initial inspection accuracy, and one instance of unreturned messages. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"I was very satisfied! The service was top tier! They were fast and efficient! They even gave my car wash that was 🤌🏾 chef's kiss!! ..." Read more
"I was extremely impressed with the speed and quality of service by Chilton Auto Body on Shattuck Ave. My catalytic ..." Read more
"Outstanding service from receptionist to delivery. Office staff, assessors, body and paint folks are ..." Read more
"Customer service was excellent, very efficient. Repairs were completed sooner than expected. And communication was clear and timely. Everyone ..." Read more
"Expert, responsive and very friendly service. They are terrific!"
"Customer service was excellent, very efficient. Repairs were completed sooner than expected. And communication was clear and timely. Everyone ..." Read more
"It was completed 3 days early"
"repair was done earlier then expected"
"Completed earlier than estimated."
"They twice gave me wrong information about when my car would be ready, with a difference of 10 days between the two estimates."
"... reliable, and courteous. I really appreciate them constantly keeping posted about my car repair process. They were also very accomondating to my family needs ..." Read more
"... Repairs were completed sooner than expected. And communication was clear and timely. Everyone was helpful with answering questions, and additionally they cleaned ..." Read more
"Absolutely. They excellent at communication."
"They used email, text and phone calls to keep me updated which I appreciated."
"Frequent texts always kept me up to date"

My Experience

We were referred to Chilton by AAA after an accident. They were professional and fast and the work is amazing. Very very pleased with their work and everyone I dealt with there.

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Repair Quality

Customer Service

They were wonderful to work with and very professional.

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My Experience

Outstanding start to finish! Ramon and Antonio (?) in the end were professional, personable, helpful, accommodating, timely and efficient. They significantly exceeded my expectations! The “pre-visit” intake process was a little bit awkward. I’d chalk that up to my needs occurring in proximity to the Fourth of July weekend. These guys were fantastic and knowledgeable though! Much appreciated. The quality of the work performed also seems outstanding. It was completed as promised … even a bit ahead of schedule. Thanks to all!

Likely to Recommend

In a heart beat!

Repair Quality

Excellent work! Ahead of schedule and well communicated.

Customer Service

Regarding Chilton Auto Body on Shattuck in Berkeley. Outstanding start to finish! Ramon and Antonio (?) in the end were professional, personable, helpful, accommodating, timely and efficient. They significantly exceeded my expectations! The “pre-visit” intake process was a little bit awkward. I’d chalk that up to my needs occurring in proximity to the Fourth of July weekend. These guys were fantastic and knowledgeable though! Much appreciated. The quality of the work performed also seems outstanding. It was completed as promised … even a bit ahead of schedule. Thanks to all!

My Experience

Excellent work & great customer service I give you 5 stars, thank you!

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Repair Quality

Great customer service & the auto body work, thank you!

Customer Service

Great customer service & completely satisfied with the repair they did, thank you!

Returned Clean

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Staff was courteous and helpful.

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Professional and great communication and customer service.

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My Experience

Very communicative and clear. Repairs were done quickly and the car was super clean on pickup. Also very helpful coordinating for me with the rental car company. Super streamlined. Thank you!

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My Experience

Customer service was excellent, very efficient. Repairs were completed sooner than expected. And communication was clear and timely. Everyone was helpful with answering questions, and additionally they cleaned the car on the inside as well as on the outside. Thank you so much for such a great experience after an unexpected accident!

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Customer Service

Great service, they even cleaned the car on the inside, thank you!

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Customer Service

Easy drop off, professional and helpful communication, flexible when scheduling appointments.

My Experience

Great job! Great service! Thank you!

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Great work; nice people!

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Very responsive, nice and professional. Work was done very quickly.

My Experience

The business model is excellent and efficient. Keep up the good work

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My Experience

Great service! The team went the extra mile to provide excellent service

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Customer Service

Great work and excellent service

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Repair Quality

Looks like new! And I appreciated their washing and vacuuming my car.

Customer Service

Super-excellent and fast service.

My Experience

Outstanding team of employees, from the young man who took the initial report to the painters, body and finish work. Great work, great attitude, recommended by others in the profession. 10 out of 10, two thumbs up!

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Repair Quality

Looks terrific!

Customer Service

Outstanding service from receptionist to delivery. Office staff, assessors, body and paint folks are all top notch. Would recommend without hesitation or reservation. 10/10, two thumbs up

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This is now my go to shop! I'm recommending everyone!

Repair Quality

Customer Service

I was very satisfied! The service was top tier! They were fast and efficient! They even gave my car wash that was 🤌🏾 chef's kiss!! I'm top of that they hooked me up with additional services I never expected! I will for sure be taking my car back when I needed! I really thank you!!!!

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