Chilton Auto Body San Carlos
In operation 57 years, 33 years at this location.
At Chilton Auto Body San Carlos, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in San Carlos, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Multi-month estimate period, inaccurate estimate, sloppy and incomplete repairs
Repair Quality - 1.5/5.0 -
Poor estimate coordination, delay in estimate, substantial increase in actual billing, sloppy repair work, time wasted at pick-up while sloppy work was addressed at the shop
Customer Service - 2.0/5.0 -
People were generally nice, although nothing was ever performed as stated they would be.
Returned Clean
My Experience - 0.0/5.0 -
Repairs were incomplete. There was no work done on the passenger side door, and the Rivian decal is now missing
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very satisfied to repair my Tesla at Chilton! They are Tesla certified and In AAA network, so everything was well taken of. I highly recommend Chilton San Carlos.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an awesome job. And even finished sooner than expected. Thanks!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, really appreciated the communication, great work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You were great I really appreciate your work and being nice to me. The car looks good, like new. You have a very good team.
My Experience - 5.0/5.0 -
Have been customer of Chilton for 20 years. Always happy with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick, prompt, hassle free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience and couldn’t be happier with the service I received. I believe her name was Cynthia, and she was absolutely wonderful. She took the time to walk me through the final inspection of my vehicle, explained everything clearly, and made sure I was completely satisfied before I left. Cynthia represents the kind of customer service that is so often lacking today and should truly be the standard others are modeled after. Her professionalism, attention to detail, and genuine care made the entire experience that much better. Thank you to Cynthia and the entire team for your hard work and dedication in bringing my vehicle back to life—and even getting it finished ahead of the estimated completion date. I truly appreciate everything you guys did. Outstanding service from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work in a reasonable amount of time
Customer Service - 5.0/5.0 -
Excellent customer service, very polite, kept me informed throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Chilton did a phenomenal job repairing the vehicle. They even went the extra mile to clean the inside (eg the floor mats) and tow it to my house for drop-off when it was ready. The only thing that could have been better: more accurate completion estimation. Partway through the repairs the completion date was pushed back by 18 days, and only after I called to get an explanation was it communicated that there was a very minor interior part on back order so the car could actually be driveable again almost immediately.
Customer Service - 4.5/5.0 -
See prior comments.