Chilton Auto Body San Carlos
In operation 57 years, 33 years at this location.
At Chilton Auto Body San Carlos, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in San Carlos, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Not sure why my spoiler wasn’t replaced
Customer Service - 4.0/5.0 -
Had a few hick ups but all issues resolved in the end
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The repair included replacement of the rear liftgate. When we came to pick up the vehicle, the liftgate was clearly misaligned even to the untrained eye. Service manager came out and looked at it and told us it had something to do with tolerances. We suggested we weren’t happy and although he did offer to take a look at it, it was almost a grudging agreement to do so. After the adjustment was concluded Chilton did a great job reaching out to let us know that it was available for pick up or they could deliver it to our home (assuming because of the inconvenience of missing the fit the first time) We still felt the need to come and inspect it before picking it up. On subsequent open and close activations the door has clicked or popped due to an interference with the roof of the car. This has been really in intermittent and I want to capture it on video before mentioning it to Chilton. I will let it go for now as the popping has not happened in a week but if it happens again, I’ll be sure to reach out. Overall 10, but the hesitation acknowledging the misalignment and agreeing to rework was the reason for the 8
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chilton did a great job keeping me informed from start to finish. There was a lengthy delay getting the car back because the parts had to be ordered. This was no fault of Chilton. I appreciate the correspondence throughout the process.
Likely to Recommend - 5.0/5.0 -
Chilton was very responsive.
Repair Quality - 5.0/5.0 -
The vehicle looks great!
Customer Service - 5.0/5.0 -
Great communication with weekly updates.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I picked up my vehicle and noticed some overspray on the outside. Sam indicated that typically they do wash the cars. Once I got home I discovered overspray all over and in some parts inside the vehicle. There is also damage on the inside. I’ve emailed Sam and am awaiting a response.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Duc was amazing throughout the entire process. His communication was outstanding, and he kept me informed every step of the way. He made the experience smooth and stress-free, answering all of my questions and making sure I understood everything. I truly appreciated his professionalism, patience, and willingness to help. Thank you, Duc, for providing such excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Had to return the car because an on screen error was discovered. wasted an afternoon of my time. tech should have seen the error before returning the car
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The front desk ladies were sweet natured, soft spoken, empathetic, explaining the steps and answering my questions. Barry the estimator had a pleasant personality and kept in touch with updates. George was also helpful in informing me of the latest developments. When I picked up my car I was pleasantly surprised to find my car was cleaned thoroughly both inside and out; overall a great experience at Chilton!
Likely to Recommend - 4.5/5.0 -
Highly recommended auto repair shop
Repair Quality - 4.5/5.0 -
The final car look was brand new after replacing both dented passenger doors
Customer Service - 4.5/5.0 -
Maria, Barry, George and all the ladies at front desk weee empathetic and kind
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Chilton San Carlos has done a wonderful job of repairing both o my Teslas. They looked brand new. On this recent repair to my 2026 Tesla Y Launch car there is one problem that Chilton Stanley in Pleasanton is going to correct. The black trim over the rear door window and stationary window has a 1/16” gap where the two trim pieces should be joined. Also the space between the two pieces of glass is twice as wide than it should be (when compared to the passenger side). My rating is almost a 10.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience. Under promised & over-delivered: car was ready 2 weeks earlier than expected. Easy drop-off process. Kept me informed by text/website during the repair. Easy pick-up process. Car looks good as new, is clean, and even smells good. Seamless integration with Enterprise for the rental pickup/dropoff. Every staff member I interacted with was friendly, helpful, and efficient. Highly recommend Chilton for fellow Rivian and Tesla owners.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality of work and customer service.
Customer Service - 5.0/5.0 -
Excellent customer service .