Classic Collision Aloha

4.8 (1,668reviews)
96%
19590 SW Shaw St,  Aloha,  OR  97078

In operation 43 years, 7 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Aloha, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,668)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional customer service, with staff being described as friendly, professional, and helpful throughout the repair process. Communication stands out as a major strength, with regular updates via text and email keeping customers well-informed. Many repairs are completed ahead of schedule, which customers greatly appreciate. The quality of work receives high marks, with vehicles often looking brand new or better than before. Additional services like interior cleaning and detailing are frequently mentioned as pleasant surprises. While most experiences are positive, some customers noted issues with delays, communication gaps, and occasional quality concerns requiring return visits.
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"Great service! My car looks perfect and they even had it done early!!"
"Looks brand new!!"
"Work looks amazing and the people who attended me were amazing. Couldn't have asked for anyone better."
"Repairs were done as clarified and on time."
"Very pleased with the professional and timely manner our car was repaired. We were notified throughout ..." Read more
"My car was ready days early, which was an unexpected surprise!"
"Ready in two days!!"
"They delivered my completed repairs well ahead of schedule. Almost 2 weeks ahead of schedule. Which ..." Read more
"Delayed by 2 days"
"Done on time. Thoroughly cleaned!"
"Amazing communication."
"Emailstexts were sent, keeping me informed of their progress."
"I was notified every day regarding their progress."
"Regular texts. Greatly appreciated"
"As promised, I received updates 3 times per week."

My Experience

Great service, quick turnaround and live updates. best quote and flawless work. Would be my go to place without second thoughts

Likely to Recommend

Totally recommend

Repair Quality

Delivered ahead of time! Great service!

Customer Service

Attentive

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Guillermo was extremely knowledgeable and easy to work with. Work done on my car was fantastic

My Experience

I had a wonderful experience with Classic Collision. Guillermo was great and kept me updated through every step of the process! 10/10 would recommend!

My Experience

I worked with Guillermo who was very pleasant and professional. He kept me informed of the status of my vehicle from day one also confirmed the day of completion which was done on that day. I will always refer to people who are looking for quality work to go to Classic collision.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kept me updated every step of the way and repairs were completely in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a good job. I’m fixing the car, but it took them a month. Between the insurance company not responding and then finding things that they knew they needed to fix last minute made it to where I did not get my car back for a month and eight days. I understand it to be fixed completely, but it was supposed to be a two week job.

Customer Service

It took way over the time it was supposed to. But everything is fixed so that’s good. Next time I will just like the insurance company and the auto body company to work together and have a faster response time. Besides that I appreciate everything everyone did to get the job done. Even if it did take a little bit of me calling and pushing.

Likely to Recommend

Nice people

Repair Quality

You could wash the car after three months in the shop it needs more than just hosing it down

Customer Service

Nice people

Likely to Recommend

Of course.

Repair Quality

As far as I can tell, you can't tell my car was hit. Good job.

Customer Service

I would give Oscar an 11 if I could.

Returned Clean

My Experience

Nice job

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Expecting to finish full work , not just delivering with partial completion

Repair Quality

Job didn’t completed even after 3 weeks , mentioned they will call back again for missing things and return car

Customer Service

Job didn’t completed even after 3 weeks , mentioned they will call back again for missing things and return car

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes I was happy to have my truck back thank you

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great customer service !

Customer Service

Returned Clean

Likely to Recommend

They inform you. The process of the repair

Repair Quality

Service was great

Customer Service

Good

Returned Clean

Likely to Recommend

Repair Quality

This is the second time you have done work on my truck. You do really good work.

Customer Service

Returned Clean