Classic Collision Anderson Mill
In operation 73 years, 18 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 1.5/5.0 -
Very unlikely. I stated before, I would only recommend because of your great staff Jason, but other than that, I wouldnt. Please let future customers know of recommend cleaning service provided.
Repair Quality - 1.0/5.0 -
This review is based on principle. First, the work AMM did was great. Jason was amazing, patient and answered all my questions. However, the company does a quick cleaning in the vehicles they repair I was unaware of. Normally, I wouldn't mind this extra, friendly, and thoughtful service, but in this instance, I do. I had loose things in my vehicle including change, small collectibles (sentimental and irreplaceable items that had been collected from family and road trips) gas receipts, etc... When I received my truck back, the loose change and collectibles were gone. The gas receipts and other things were found in my middle console, so it's obvious things were moved. That's fine. When I looked for the other small items and change, they were no where to be found. This bothered me and I called Jason asking about it. He asked the people who cleaned and he was told that there wasn't any change or other items there. That's not true, I left these items in the vehicle. The company needs to tell future customers that they provide a cleaning service when they are repairing a vehicle so that property they wish not to be stolen can be taken out prior to leaving the vehicle. Again, this review is based on the principle. They do amazing and quick repairs, but that's not ok to take things no matter how small. It's unfortunate that the people who clean the vehicles reflect poorly on this company and I would be reluctant to recommend this establishment.
Customer Service - 4.5/5.0 -
Jason was amazing and thus the rating is based on him.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was incredible! They greeted me when I entered the door, had all my paper work ready for me to sign and my rental car ready to go. Jason my representative was courteous and informative. He also kept me updated on the progress of my repair. Great organization!
Customer Service - 5.0/5.0 -
Fabulous!
My Experience - 5.0/5.0 -
Beat the promised delivery date! Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repair job was good, communication excellent.
Customer Service - 4.5/5.0 -
Customer service was good!
Returned Clean
My Experience - 5.0/5.0 -
Fantastic job with keeping me updated throughout the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved my rental. It was clean and did the job.
Customer Service - 5.0/5.0 -
Customer service was fast easy and friendly
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jason & the entire staff were absolutely amazing & so kind. I received updates and it was super easy. Even detailed my car which was so kind! I so greatly appreciate you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Super friendly and pleasant.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied will recommend to others
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Some poor communication efforts
Customer Service - 2.5/5.0 -
I was always the one to call for an update, never received a call for an update until the car was ready for pickup. Also was told the car was going to be ready that day (late in the day) and that all was needed was paint. Called back the next day to pickup and apparently the part hadn’t even been put on yet. I more than understand that parts are hard to receive right now. Wish I was told upfront that there were issues with receiving the part, instead of being told incorrect information
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The only reason I docked you a point was because you showed annoyance with me that I interrupted you during lunch to pick up my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and finish on the Maserati, looks brand new again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. All the repairs were done correctly and within a good time frame.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Previous experience had been good.
Repair Quality - 2.5/5.0 -
They determined that my car was totaled. Apparently notified my insurance. I thought it was being repaired. I called 10 days later to see about the progress. I was reluctantly told it was totaled. When asked why I was not contacted, they said they called my wife. Don't know if they did as she says she didn't receive a call.
Customer Service - 2.5/5.0 -
Same