Classic Collision Anderson Mill

4.8 (1,524reviews)
96%
8425 Anderson Mill Rd,  Austin,  TX  78729

In operation 73 years, 18 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,524)

Likely to Recommend

Always!!!

Repair Quality

VERY GOOD WORK. YOU ARE MY CHOICE FOR VEHICLE REPAIRS ALWAYS.

Customer Service

Same as my other comment.

Returned Clean

My Experience

Likely to Recommend

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Returned Clean

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My Experience

Everyone was really nice, professional, and got my car back to much sooner than I expected. The work they did was exceptional quality and they off a lifetime warranty on all their work. Great place!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You have always done a good job. We will use you again if needed.

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Returned Clean

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My Experience

Great customer service!! And excellent job on my car! John is the best!! I will definitely recommend AMM to my friends and family!!

Likely to Recommend

Repair Quality

Customer Service

John was excellent and the whole experience was amazing I would highly recommend them to my friends and family!!

My Experience

Don't even bother contacting me. I hope to never have to deal with your shop again. Absolutely terrible repair quality cannot be remedied by you because I actually want to use my car this year instead of pointing out all of the things that are wrong every time I return to "pick-up my car".

Likely to Recommend

I will actively tell people who don't even need repairs to avoid this shop.

Repair Quality

After pointing out things that were fixed poorly two previous times, I gave up on the third and took my car back to not ever to have to deal with you again. Poorly fixed things include paint not fixed, body lines mismatched, bumper not even on all the way, paint defects in the "fixed" area, and most of the body trim wasn't pushed in all the way. Very sloppy job and shows a complete lack of care and poor workmanship.

Customer Service

I was only notified the first time that my car was ready. I attempted to pick up my car and pointed out the unacceptable repairs and never got notice that my car was ready again. I had to call to figure out if it was ready. The service manager very plainly lied to me and said the errors in the repairs were not going to be covered by the insurance, while it was in the middle of the supposed repair area, and claimed that the wrong bumper was on my car when its exactly how I purchased it (brand new).

Returned Clean

Likely to Recommend

Customer Service

Jason is easy to work with, his customer service is good.

My Experience

Y'all were awesome. I really appreciate all the updates. The only thing is, I would have liked to see my car before paying.

Likely to Recommend

Repair Quality

The replaced window now has a slight bubble look to it. Also, there's a slight clicking noise from my glove compartment that wasn't there before (the sound only stops if you push on the compartment door).

Customer Service

Great communication the whole way through.

Likely to Recommend

As long as they are dilegent about weather the work is done

Repair Quality

Once the work was completed the work appears to be done well

Customer Service

They were good at responding to concerns and communication. The only reason I did not rate them higher is because of the issue when I was called and told to pick up my vehicle yet there were several things that were not yet done. I had to leave the vehicle for an additional week.

Likely to Recommend

Repair Quality

Very hornet and professional service!

Customer Service

Returned Clean

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My Experience

After checking with another repair shop and them saying they could get to it in May… I was delighted that AMM could get the part in one day and repair it the next. Thank you for your prompt professional service.

Likely to Recommend

Good

Repair Quality

Good. Satisfaction✅🆗🆗🆗🆗🆗

Customer Service

Good

My Experience

Outside of the delays due to the paint heater…my experience was great! I appreciate the text notifications and the time Jason took to explain things concerning the process. The work was exceptional. I appreciate the excellent customer service I received.

Likely to Recommend

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