Classic Collision Clements Ferry
In operation 43 years, 9 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charleston, SC, is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job. Totally satisfied.
Customer Service - 5.0/5.0 -
Same
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Given the supply chain constraints, the staff was very communicative, helpful and addressed my questions in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, quality workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
I was given different days each week when repair would be done. My car was there a month
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and kept me informed on the status of the repair. I would highly recommend them Dave and Adam did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and repair
Customer Service - 5.0/5.0 -
Very helpful anc friendly
Likely to Recommend - 5.0/5.0 -
To my shock my SUV was washed & vacuumed when I picked it up...
Repair Quality - 5.0/5.0 -
Friendly, professional & excellent workmanship.
Customer Service - 5.0/5.0 -
greeted upon entering the office, wasn't told I needed an appt. for an estimate, within 5 min. my car was evaluated then I was given an estimate.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Did a great job with repair and paint job. Would’ve given a 10 but I asked them to look at the passenger tire because that was hit also. The rim had previous road rash on it and they never truly inspected the tire and told me it was okay. There was a definite deformity and I sent them pictures. Still never inspected the tire. Took it to Toyota and had to pay a diagnostic fee of $60 to look at tire. It had a piece of plastic in between the tire and rim from the vehicle that hit me! Very frustrating that they didn’t listen to me and I had to pay money out of my pocket.
Customer Service - 3.5/5.0 -
Same as previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Classic Collision did a phenomenal job on my car, and went the extra mile to ensure customer satisfaction.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The car was not fixed on schedule; the date was moved forward 3 times and the car was damaged by staff while at the facility.
Customer Service - 0.5/5.0 -
The manager was going to wait until closing time on Friday to call us to tell us the car had been damaged and that they were keeping the car all weekend.
Returned Clean
My Experience - 0.0/5.0 -
Headlight wasn’t repaired as listed on invoice, there’s still scratches in it. Also, customer service wasn’t the best as far as communicating and expectations. Rcvd a call Thursday saying truck will be done Friday, I called Friday afternoon to check, was told yes it will be done, husband left work early to get it, called back right before shop closed only to be told it won’t be done until Monday. I had to call and follow up Monday, was told again it won’t be done today, finally got it back Tuesday only to discover there’s still issues. Headlight repair was listed on the invoice- therefore it should have been handled
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Headlight didn’t get repaired- it’s on the invoice and wasn’t completed
Customer Service - 2.5/5.0 -
Over promised under delivered. Was told when the repair would be done, ended up taking several days longer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Adam and Mark were awesome. Truck looks great and they did everything they said they would
Customer Service - 5.0/5.0 -
They kept me informed and delivered a great product.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have already done so!
Repair Quality - 5.0/5.0 -
Very happy with the service I received after having had a very bad experience with another big name competitor. These guys were very responsive, showed professional customer care and took care of my car nicely. They even detailed the inside before returning it and was dropped of to them dirty. So they didn’t have to do that but they did!
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would tell them that the people were always polite. And did what needed correcting.
Repair Quality - 4.0/5.0 -
There was problems but they worked them out.