Classic Collision Clements Ferry

4.9 (719reviews)
97%
619 Marina Dr,  Charleston,  SC  29492

In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charleston, SC, is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (719)

Likely to Recommend

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Keep up the good work

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Haven't got it back yet

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Very good, just took a bit longer than estimated

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I would recommend my friends and family to run in the opposite direction from this shop. I still have no idea how I'm going to fix this mess, since I can't use my car in this condition.

Repair Quality

I need to speak so a district manager or an owner of the shop. When I dropped my car off with the shop, I didn't expect to receive it back in worse condition than I left it. The work was done fast, that much is true, but the quality and lack of care for my property is astonishing. The paint job is sloppy, even after I pointed it out and left it an extra day to get it fixed. When I got home and went to put my kids car sits back in, I realized that the whole interior of my car was covered in a layer of fine sanding dust. That is back sits, carpets, kids toys/books and my previous black trunk carpet is now gray. I think they tried to clean somethings up, because my car smells strong of Armorall cleaner, which I did not authorize to use in my car, since it triggers my migraine. I'm baffled at how this even happened at a "professional" body shop. Also, both sides of my front bumper have surface scratches, as if my car was scraped on something, or something was ran into it. My passenger side door also has paint missing now, where they sanded a side panel and I guess hit the door by accident. The paint is sanded off in that spot to the metal. I can go on, but afraid will run out of room. I should mention that I have pictures of what my car looked like, inside and out, before I dropped it off, in case you would like to compare them to the present condition of my car. So disappointed in the outcome of what I thought was going to be a good experience according to Google reviews.

Customer Service

I brought some of the things I saw immediately to his attention, and all he kept saying was that he was sorry, but when I ask for a possible solution, his response was "That's not going to happen!"

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Great work, great people, competitive price.

Repair Quality

Excellent and timely work. Great people to work with.

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Great service and end result

Customer Service

Chris and Mark were outstanding

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Repair Quality

Work was done on time and correctly

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It's pretty far but yes I would recommend this place.

Repair Quality

The car makes a weird flapping noise when you accelerate/drive. Otherwise everything is ok.

Customer Service

The gentleman I spoke to when I called was extremely helpful.

Likely to Recommend

Repair Quality

Classic did a great job repairing my car and returned it clean to me.

Customer Service

Chris was easy to reach and provided info that I needed.

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