Classic Collision Covington

4.9 (1,821reviews)
98%
8415 Hazelbrand Rd NE,  Covington,  GA  30014

In operation 43 years, 12 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Covington, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,821)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, proactive communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with paint and bodywork exceeding expectations. The team receives high marks for professionalism, friendliness, and attention to detail. Daily text updates and phone calls kept customers informed throughout the repair process, which was frequently cited as a standout feature. Numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned occasional delays due to parts availability, though they appreciated being kept informed. Minor concerns around final detailing cleanliness and isolated fit issues were noted directly by customers, alongside rare instances where communication could have been more consistent. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
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"... and I couldnt be happier with the experience. The quality of the work was excellent, and my vehicle looks great. Everyone on the team was super helpful throughout ..." Read more
"My car looks like it was never damaged! The paint job is so smooth I can see my reflection, which is great because ..." Read more
"... was very impressed with how everything turned out,my truck looked like it was in a showroom,I couldn't tell if was actually damaged,I'm very picky, kudos to ..." Read more
"Beautiful job done The repairs are flawless"
"Absolutely incredible communication, friendly, and quality work."
"Early!!!"
"Great communication. Repairs were beautifully completed in a very timely manner. Definitely made the unfortunate event of hitting ..." Read more
"... kept me updated on their progress regularly. The workmanship was excellent and they finished way ahead of estimated time. Staff were friendly snd helpful. ..." Read more
"... accident.Every detail was taken care of.Your teams communication and timeliness exceeded my expectations." Read more
"the completion date kept moving, but eventually it was completed"
"... time consuming as I initially thought it would be. Hands down the best communication. I never once had to worry with where we were in the process or worry with a ..." Read more
"Easy process, great customer service, great communication, and job done right!"
"... was super helpful throughout the entire process, keeping me informed and making everything as smooth and stress-free as possible. Their professionalism and ..." Read more
"They did a very good job communicating the status of the vehicle throughout the repair process through text messages."

My Experience

Communication was amazing and repairs were excellent. Looks like a brand new car!

My Experience

Experience was excellent ,your customer service was 100% and this establishment would a place that I would highly recommend Thank you Austin and the whole team

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Returned Clean

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Thanks great job

Customer Service

Thanks Andy

My Experience

I have always been pleased with the excellent car repair & customer service I receive at Classic Collision.

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My car looks great. I was pleased with the repair & customer service. Everyone is so very nice.

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Returned Clean

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I will recommend

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Great customer service car looks nice . Thank you

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My Experience

Update where great. Thank you for taking care of my Buick.

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Returned Clean

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My Experience

It was the only experience I have had with car repairs like this but it was so friendly and nice.

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My experience was amazing! In such a stressful situation already, this company made me confident I would be taken care of. I highly recommend

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Returned Clean

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great experience and shop was very professional and very helpful

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Returned Clean

My Experience

Communication was great throughout the whole process. Austin did a great job explaining the repair process and answering any questions I had. Would definitely go back for future body repairs and recommend to others.

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Returned Clean

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My Experience

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Staff is VERY helpful. They kept me completely updated on the repair process.

My Experience

Job well done 100% satisfied very good job I would recommend you guys to any of my friends. Great job.

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I would recommend you guys to everyone I even brag to my insurance company Allstate about you guys

Repair Quality

Great place

Customer Service

Very nice and polite friendly atmosphere

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Returned Clean

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