Classic Collision Douglasville
In operation 43 years, 11 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Douglasville, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
1st Class I'll the way. Well informed on the status of the car. Got it back three days early. The car looks great, I'm very pleased. The personal up front was very professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Classic collision made me feel like family. They were very precise and detailed with every step of my vehicle repair. The staff very friendly and approachable. Unlike other autobidy shops classic made sure i felt my vehicle was in safe hands. I would highly recommend everyone use their service, i grade them A+. THANKS RAFIQ, AND STAFF I AM HIGHLY SATISFIED -Miracle
Likely to Recommend - 5.0/5.0 -
I'm telling everyone
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Upon picking up my vehicle this afternoon, I was advised that the radiator had been replaced. I checked the fluid to find the radiator was dry and the reservoir was almost empty. I advised one of the workers of this and said he would drive my Jeep around the building and add fluid. After jumping my Jeep off... yes, the battery was dead, the Jeep was driven off. After approx 10 minutes, the worker returned with my Jeep, advising the problem had been handled and he made sure the radiator was full. We then looked at the vehicle and I pointed out to him that there were still new scratches that had not been repaired. I noted a scratch on the hood appoximately 1.5 inches long, as well as scratches to both fenders next to the headlights. These scratches being almost identical in the same place on both sides of the vehicle. The worker stated I should call and advise GEICO. I then turned in my rental car keys and left. I drove approximately 7 miles home, parked my Jeep to let it cool. Once it cooled down and my brother-in-law came by, we looked at my Jeep. We noted the radiator to be empty of fluid, as well as the reservoir to be completely dry. All fluid had leaked out during this 7 mile drive home. We noted there to be NO antifreeze on the driveway, but found it to be on the engine cover, on hoses, on the air filter box, on the frame, as well as on other places under the hood. We also noted that the main air duct was not connected to the air filter box as it should have been. This makes my vehicle unsafe to drive, leaving me stranded, as my GEICO claims adjuster does not work nights. GEICO was contacted and advised of the situation, and stated that my adjuster would be contacting me within 24 to 48 hours and NOT to drive the vehicle... that it must be towed. This has left me stranded and therefore, I will miss a shift of work... 24 hours without pay. While all employees were polite and helpful when speaking with me, I am very dissatisfied with the work. This has proven to be extremely inconvenient for me, as I need to work and will lose pay because of this. Billie Jo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
An overall great experience. Very professional staff. Quality work performed in a timely manner. Would strongly recommend Classic Collision to family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Entire staff very professional but Nadia went above and beyond to help accomodate me. Thanks so much
Returned Clean
My Experience - 5.0/5.0 -
You guys did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I couldn't be more impressed with Jennifer and her professionalism. It took a long 2 weeks for my car to be completed and she kept me updated every step of the way and returned every phone call if they were missed. I truly appreciate all that Classic Collision has done for me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very helpful. Very informative and kept me in touch and invoked with the whole process . Would go back anytime
My Experience - 5.0/5.0 -
I found Rizwan and the team to be very professional and very knowledgeable . They kept me informed durin the during the process. They did a great job With my truck. Thank you all. Charles
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They communicated well and kept me informed during the process. However, they could not repair one element of my chrome tail pipe that had a scrape and slight bend in the pipe. They gave me info so that I can follow up with the Country Ins agent.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It's always a pleasure working with Jamie