Classic Collision Douglasville
In operation 43 years, 11 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Douglasville, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Job well done! Timely and best customer service! To top it off, they washed my car (plus tire shine) afterwards and cleaned the inside to perfection.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The rep that I worked with did a fantastic job of keeping me informed on everything that was happening with the repairs of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The level of professionalism and communication was top tier. Jake handled my car exceptionally well and communicated with me perfectly throughout the process. My car is back in shape and I will be referring anyone who needs repair to you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
This was my second time. I returned to the shop because my 1st experience was great.
Repair Quality - 0.5/5.0 -
Job was not complete. I was told about the order for the seat and agreed to return my vehicle when the parts are received. However after inspecting my vehicle I discovered my door strip was not replaced(LT Surround w'strip front black)
Customer Service - 2.0/5.0 -
Initially the customer service was awful. I had to call several times before I received any correspondence on the status of my vehicle. The second person assigned to my vehicle did a better job.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work.
Customer Service - 5.0/5.0 -
Excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they are a awesome shop that updates you through out the whole process. very welcoming and resourceful if any questions are to be asked. definitely recommend this shop to anyone that has collision needs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and service…. Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All good, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and outstanding expertise in repairing my car. It look like a new car like nothing happened. A Master Craftsman!
Customer Service - 5.0/5.0 -
Excellent customer service and outstanding expertise in repairing my car. It look like a new car like nothing happened. A Master Craftsman!
Returned Clean
My Experience - 5.0/5.0 -
Friendly people. Repairs were made on time as were predicted. Car looks great. Classic kept me informed on repair progress!
Likely to Recommend - 5.0/5.0 -
Good service!
Repair Quality - 5.0/5.0 -
Vehicle repairs look great.
Customer Service - 5.0/5.0 -
Customer service was great. They kept me informed of the progress of repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Communication was not good, had to call several times for updates, as of right now I still see where they have missed a scratch I know they were short staffed, but communication of the status would have helped me plan better.
Customer Service - 2.5/5.0 -
They were all nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dana was very helpful with getting the car picked up and Jake waited just a little later so I can pick up my car. They both kept me updated with what was going on with my car weekly. Great Service.
Likely to Recommend - 5.0/5.0 -
I was referred to them. By someone who had their car fixed there.
Repair Quality - 5.0/5.0 -
Dana was excellent. I had issue getting my car picked up by the insurance company she handled that and Jake also was very nice. He stayed a little bit late so I can make it there on time to pick up my car..
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast friendly service from beginning to end. Very pleasant staff and knowledgeable customer service staff. Made this situation easier for us and we truly appreciate it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast friendly service.
Customer Service - 5.0/5.0 -
Absolutely love the staff. Top notch customer service
My Experience - 5.0/5.0 -
They welcome me in with open arms… communication was five stars I knew every move that was going on with my car… my car rides like it’s brand new!!! Doesn’t even look like I been in a wreck when I say superb job!!! They did an awesome job with me and my car!!! Thanks Classic Collision!
Likely to Recommend - 5.0/5.0 -
Everybody go get your car fixed here if it’s damaged!! Just saying don’t miss out on a good work
Repair Quality - 5.0/5.0 -
10 across the board!!! They did an awesome job! Doesn’t even look like my car was in an accident!! The communication was A1!!! I appreciate them a lot and if you have damaged to your car take to classic collision in douglasville!! You won’t be disappointed!!! Thanks guys!!!
Customer Service - 5.0/5.0 -
Customer service was awesome!! Ever step they made with my vehicle I knew about it as well!