Classic Collision Ed Bluestein

4.8 (2,113reviews)
96%
5316 Ed Bluestein Blvd,  Austin,  TX  78723
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In operation 27 years, 10 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Email

Reviews (2,113)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was also highlighted positively, as many vehicles were completed ahead of schedule. Staff professionalism, friendliness, and genuine care were repeatedly commended. A few customers noted areas for improvement based on their experiences, including occasional delays, minor incomplete repairs, and isolated cleanliness concerns upon vehicle return.
AI-Generated from reviews written in the last 12 months
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"The repair work was executed very well albeit slow due to supplier part availability. This was however expected given ..." Read more
"... recommend them to anyone looking for a car repairs. They went above and beyond and were a great advocate on my behalf." Read more
"Great service. Everything was done top notch. I was inform about every step on the way. Reasonable price. Fix was done a day ..." Read more
"I was very impressed with my experience with Classic Collision Repair. From the start, with communication to the actual ..." Read more
"... absolutely fantastic when we picked it up and it was even ready days faster than anticipated!" Read more
"... insurance AAA I was sent a message on March 20, that my car will be ready for pick up. I called them at about noon, to reconfirm, that was when I was told that it will ..." Read more
"... and they washed and detailed it..highly recommend they also finished ahead of time prompt service definitely recommend" Read more
"... were professional and had me in and out in no time. My car was ready when they said it would be. And it looks brand new" Read more
"... in answering all of my questions. I was especially impressed by the communication by text that I received on a regular basis as the repair progressed. I would definitely ..." Read more
"Communication was outstanding and our car looked absolutely fantastic when we picked it up and it was even ready days faster ..." Read more
"Very fast, good quality and excellent communication"
"... 10 is that although you guys did really good work, I was never called about the status of my car. I had to call every time, even when one of your people there said ..." Read more
"I appreciate the regular written communication regarding the vehicles progress. The job done on my car looks impeccable -excellent ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The communication was amazing from the beginning. My car looks amazing. I couldn't be happier

Likely to Recommend

I know there is only one place I would recommend my family and friends go to and that's Classic Collision on Ed Bluestein.

Repair Quality

The entire crew there is so helpful and so responsive and communicative. I feel better leaving that location knowing I was taken care of.

Customer Service

I couldn't be happier

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The vehicle looks newer,even the roof of the vehicle. The roof was faded but looks better. I'm really impressed with the work. 5⭐️

Likely to Recommend

Repair Quality

I like the work that was done. It was fast and nicer looking,thanks.

Customer Service

It was great and the staff made me feel comfortable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone on the Team made an unfortunate situation better by explaining everything and communicating in a timely manner. Thank You All.

My Experience

Harrison was excellent! Super communicative, helpful, and went above and beyond. Thank you!

My Experience

Likely to Recommend

I will highly recommend Classic Collision!

Repair Quality

From the time we walked in the door - beginning to end, we felt welcomed, listened to, and genuinely cared for. The staff were great! Jessica was amazing! She was so kind, patient, and helpful. She truly went above and beyond to make sure our vehicle was taken care of, and I’m so grateful! When we received our car back - It looked Awesome!!! All I could say was “Wow!” I still can’t believe how amazing our car looks! 😃 We would highly recommend Classic Collision services to anyone looking for excellent service and someone who genuinely cares about their customers. Thank you!!!

Customer Service

From the time we walked in the door - beginning to end, we felt welcomed, listened to, and genuinely cared for. The staff were great! Jessica was amazing! She was so kind, patient, and helpful. She truly went above and beyond to make sure our vehicle was taken care of, and I’m so grateful! When we received our car back - It looked Awesome!!! All I could say was “Wow!” I still can’t believe how amazing our car looks! 😃 We would highly recommend Classic Collision services to anyone looking for excellent service and someone who genuinely cares about their customers. Thank you!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m satisfied with your work you did a great service

Likely to Recommend

Repair Quality

The repair on my vehicle was aced and I’m hyped

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

100% absolutely yes.

Repair Quality

They were honest. Really really honest. Harrison went above and beyond with his repairs.

Customer Service

So friendly and really cared.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Jessica was professional and courteous. The repairs were done exceptionally fast. Highly recommend

Likely to Recommend

Repair Quality

The fast and impeccable work. Exemplary customer service

Customer Service

The work was fast and impeccable. Exemplary customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Extremely happy with the communication and with all the service. And the work was superb

Likely to Recommend

Repair Quality

Every one who work at Classic collision is wonderful! I had a great experience

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing work by the Classic Collision team. Y'all really made this whole process smooth and easy for me. And shout out to Jessica for the excellent customer service!

My Experience

The employees worked with me to tell me every step of the process and any obstacles in the process. My situation was pretty unique and they took it and found solutions every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Very quick to pick up and respond

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jess was a great advisor and I overall had a great experience. The communication was helpful and I never felt like I wasn’t a priority. I would go back.

Likely to Recommend

Repair Quality

Jessica, our advisor was great and communicative and made me feel welcome and safe.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Jessica was fantastic during the whole process

Customer Service

Everything went great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair looks fantastic and I especially appreciate that you washed my car and vacuumed the inside. Much appreciated!

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