Classic Collision Florence Stadium

5.0 (179reviews)
100%
7474 Industrial Road,  Florence,  KY  41042

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Florence, KY is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (179)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting that their vehicles looked as good as new or even better than before the damage. The team received strong recognition for exceptional customer service, described as friendly, professional, and accommodating. Communication was a standout highlight, with customers appreciating regular text and email updates that kept them informed throughout the repair process. Timeliness was another key strength, as several customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns, such as delays due to parts delivery, a vehicle left outside during a snowstorm, and occasional gaps in proactive updates, but these were noted as isolated incidents. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"The team at Classic Collision provided quick and high quality work. Their communication was exceptional along the way with updates and the ease of drop off ..." Read more
"Repairs were completed timely, per specifications and at a reasonable price"
"Friendly and speedy service. Polite staff. Smooth process. I think that pretty much says it all"
"... still exists in some businesses. Thank you for the honest, exceptional service." Read more
"It was a week early and looked amazing!"
"ready a couple days early."
"About six days earlier than I was originally told."
"Pick up could of been better! I arrived at 4:46 pm on a Friday, to pick up my car, and the shop was already closed. Cost a little extra ..." Read more
"Prblem with parts delivery"
"... throughout my entire experience with classic collision. I received texts everyday with updates plus multiple people calling to keep me updated. They really care about ..." Read more
"The workmanship is perfect, and the communication was just as good."
"Job was well done, excellent communication throughout as well. All the staff were nothing but kind and I know where ..." Read more
"They gave me updates so I was well informed throughout the entire process"
"Thank you Classic Collision! Everyone was so friendly and communication was excellent."

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My Experience

They worked in a timely manner. They didn’t rush to get my car fixed and take a chance on making a mistake. They all were polite and showed great customer service and respect. They chose the right name for their shop.”CLASSIC” that is why I went to their shop. Also because of the great reviews I read and I was close to home. I would recommend them to anyone. Great JOB

My Experience

Positive experience in all aspects. Julie was so kind

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Efficient, A-plus work. Julie very kind.

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Efficient, highly satisfied with results, Julie very helpful & kind.

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Julie very helpful & kind

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My Experience

A big thank you to the Classic Collision team: Julie & Rueben were a pleasure to work with, world-class professionals.

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Recommended to friends.

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World class professionalism from Julie & Reuben.

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My Experience

JULIE AND RUBIN WERE AWESOME TO WORK WITH, VERY FRIENDLY, HELPFUL, COURTEOUS, PROFESSIONAL AND HONEST. THE REPAIRS DONE WERE DONE FAST AND RIGHT. I WOULD HIGHLY RECOMMEND CLASSIC COLLISION IN FLORENCE. WOULD BE HARD TO FIND ANY BETTER SHOP.

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Already referred 2 people

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Outstanding

Customer Service

Julie and Rubin were the best, very polite, helpful and honest. Great people to work with and very professional.

Returned Clean

My Experience

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Have already suggested it to friends and family

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Repairs were completed timely, per specifications and at a reasonable price

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Customer service is awesome. Staff are knowledgeable and provide alternatives

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My Experience

Thanks for taking care of my car in an expedient way and doing a great job.

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