Classic Collision Fredericksburg Rd

4.8 (1,284reviews)
96%
9809 Fredericksburg Rd,  San Antonio,  TX  78240

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Antonio, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Mercedes Benz and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,284)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many vehicles were completed ahead of the promised date. Staff professionalism, friendliness, and helpfulness were frequently commended. Several customers appreciated the added touch of having their vehicles cleaned inside and out. A few customers noted areas for improvement, including occasional delays in delivery, isolated paint quality concerns, and instances where communication could have been more consistent toward the end of repairs.
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"No, everything was completed correctly the first time and I had no issues with the repair. I was very happy ..." Read more
"The quality of the repairs on my car are phenomenal"
"Classic Car Collision did an amazing job on my Buick Enclave. I highly recommend Classic Car Collision to everyone ..." Read more
"Excellent service all around and great communication throughout the process. Thank you!"
"We had excellent customer service and we were extremely satisfied with the repairs done."
"Yes my vehicle was ready days before the date initially informed of."
"The work was done extremely fast and the repairs are perfect. They even made returning my rental very ..." Read more
"My car was actually ready even earlier than expected! I really appreciated how quickly everything was completed ..." Read more
"Car was ready prior to date promised."
"I would recommend it. My only complaint is that my car wasnt done when originally told. But I did appreciate that they told me things like ..." Read more
"... created a professional and effective repair experience. Consistent updates and notifications of progress, on my vehicle, kept me apprised of the repairs and ..." Read more
"... Collision. All the staff was friendly and professional. The communication was exceptional from when our car was initially taken in and all throughout the repair ..." Read more
"... transparent during the repair process. There was lots if communication and the work was well done." Read more
"... completed in a very timely time period. 10's all around! Communication was excellent throughout the repair process!" Read more
"I got a daily AI Message. But it really wasnt helpful, or accurate."

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My Experience

I was absolutely pleased with the customer service and repair work done to my vehicle. They kept in contact with me via phone and text regarding the status of my vehicle and the end result was better than I expected. I will recommend them to everyone!

Likely to Recommend

I definitely would recommend

Repair Quality

The quality of work was excellent. My replacement door matches the rest of the car completely. Like new

Customer Service

Everyone was kind and professional

Returned Clean

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Repair Quality

From a distance, the repairs appear OEM. Upon closer inspection, I noticed clear coat was sprayed over various acute areas of bare metal on the hood. Otherwise, decent work.

Customer Service

Returned Clean

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My Experience

They made it all less stressful and were so efficient!!!!!! Did a wonderful job in under the expected timeframe

My Experience

Overall satisfactory service, Steven was great at providing updates.

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Repair Quality

The work done was in time with some rework that needs to be done, Steven Wagner is very co operative ans has helped lot so far.

Customer Service

Steven Wagner has been very co operative.

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Satisfied with the service

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Satisfied with the service

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Returned Clean

My Experience

great services!

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great service!

Customer Service

kept me updated and service was fast!

Returned Clean

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I would recommend it. My only complaint is that my car wasn’t done when originally told. But I did appreciate that they told me things like when they got the parts in, and the actual quality of the work was very good. And all of the staff were always very friendly and trying to do whatever they could to help me out. Which I was very grateful for!

Repair Quality

Everything that was replaced looked great. It felt so shiny and new. And the car felt very clean and fresh looking on the outside when I got it back

Customer Service

Everyone was very friendly and nice whenever I called or went in. And they were always willing to help me out and answer any questions I had. And I could tell that they genuinely cared and desired to help me, which I was especially grateful for considering the circumstances.

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Returned Clean

My Experience

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My Experience

The work was done extremely fast and the repairs are perfect. They even made returning my rental very convenient. Great job all around.

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My Experience

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I think my bid was too high.

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Returned Clean

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Repair Quality

Courteous, prompt and professional service with timely updates.

Customer Service

My Experience

They did a great job repairing my car and kept me up to date each day on their progress. They could not have been more courteous and professional.

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