Classic Collision Fredericksburg Rd

4.8 (1,288reviews)
96%
9809 Fredericksburg Rd,  San Antonio,  TX  78240

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Antonio, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Mercedes Benz and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,288)

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I WILL NOT recommend this Collison repair shop to anyone.

Repair Quality

I WILL NOT recommend this collision repair shop to anyone.

Customer Service

I DID NOT get the help I needed.

Returned Clean

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I guess it could have been worse. So thank you

Repair Quality

Car looked good. Didn't fall off driving off the lot. Haven't had to go back

Customer Service

Had to talk to them too much and still felt unheard.

Likely to Recommend

Score may change based on Classic Collision’s follow up…That’s really the issue - comms/availability/follow up, which speaks to over all customer service.

Repair Quality

Issue’s with comms/advisor availability/timely follow up.

Customer Service

Issue’s with comms/advisor availability/timely follow up.

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Returned Clean

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Repair Quality

Did a fantastic job. Thank you so much.

Customer Service

Super professional and friendly.

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Repair Quality

Awesome job!!

Customer Service

Definitely went way beyond expectations.

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Dealer type work,

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Repair Quality

Very professional

Customer Service

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The actual repair work was very good and the car was returned nice and clean too.

Repair Quality

Work on vehicle was great. Communications started out very good, but then at the end, I was having to initiate contact to check on status of repairs.

Customer Service

Customer service started out very good. Again, when the repairs were supposed to be completed, I was not getting status messages and had to call in a couple of times to find out if my car would be completed as expected.

My Experience

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My Experience

Andy did a wonderful job. I was kept informed at every stage of the repair. When I had an issue with the paint match he had it redone promptly without question. I would not hesitate to recommend your shop to any Porsche owner!

Likely to Recommend

Repair Quality

Andy did a wonderful job with keeping me up to date. When the paint did not match to my satisfaction it was redone with no questions asked. I would not hesitate to recommend this shop to other Porsche owners.

Customer Service

Returned Clean

My Experience

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