Classic Collision Grove Ave

4.9 (224reviews)
96%
320 Grove Avenue SW,  Cleveland,  TN  37311

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cleveland, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (224)

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Very pleased with the superb work on my car.

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My Experience

Pleasantly Happy with the Total Experience !

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Highly Recommended

Repair Quality

Professional- thorough

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Excellent

Returned Clean

My Experience

Fantastic job on my vehicle..and excellent customer service from the front desk and the gentleman when we picked our vehicle up. Top notch repairs..and excellent communication while my vehicle was being repaired.. Highly recommend..Thank you...10/10 recommend!

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My Experience

I had the absolute best experience working with Classic Collision in Cleveland, TN. Karen, Bill and the rest of the staff were fabulous and communicated with me almost daily on the progress of my car repairs and were willing to answer any questions I had. They were very thorough and expressed to me if I had any issues after the repairs to give them a call and they would address it. I could not have been more pleased with my experience, and I will be using them again for any bodily damage in the future.

My Experience

Any questions or concerns were immediately addressed.This is a company that will figure out how to get that hard to find part.Excellent service.Wonderful service staff.

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My Experience

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Will recommend to friends and family

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Looks good

Customer Service

Very responsive to my requests

Returned Clean

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My only complaint lay in the companies unwillingness to take cash payments. HOUSE BILL 1873 By Hulsey SENATE BILL 1858 By Niceley AN ACT to amend Tennessee Code Annotated, Title 47, Chapter 18, relative to payments by consumers. BE IT ENACTED BY THE GENERAL ASSEMBLY OF THE STATE OF TENNESSEE: SECTION 1. Tennessee Code Annotated, Title 47, Chapter 18, Part 1, is amended by adding the following as a new section: (a) A person selling or offering for sale goods or services at retail shall not require a buyer to pay using credit, or prohibit cash as payment, in order to purchase the goods or services. A person selling or offering for sale goods or services at retail shall accept legal tender when offered by the buyer as payment. (b) A violation of this section is a prohibited practice under § 47-18-104. SECTION 2. This act takes effect July 1, 2022, the public welfare requiring it. SB1858 010868 - 1 -

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Repair Quality

Very good job

Customer Service

Taillight came in 3 times either broken or wrong taillight. Therefore keeping the vehicle longer than I expected.

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Yes, I will recommend to a friend or a family or anyone else that needs their vehicles fixed

Repair Quality

Awesome job. I always like using this place. They’re always googling my vehicles and always communicate with you.

Customer Service

Awesome I love that. They got my car done and they’re good people to take your vehicles to.

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Karen and Arron took very good care of us and kept us apprised of everything that was going on every step of the way they were totally wonderful work with and gave us a beautiful car back!

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Likely to Recommend

I’ve already recommended their services.

Repair Quality

Classic Collision (Bill) did a great job and in a timely manner. Office staff (Karen) was professional and helpful. Thank you

Customer Service

Classic Collision (Bill) did a great job and in a timely manner. Office staff (Karen) was professional and helpful. Thank you

Returned Clean

My Experience

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Returned Clean