Classic Collision Grovetown

4.8 (2,507reviews)
95%
1800 William Few Pkwy,  Grovetown,  GA  30813

In operation 43 years, 7 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Grovetown, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,507)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlight the exceptional repair work, noting vehicles were returned looking brand new or better than before the accident. Regular status updates via calls and texts were widely appreciated, with customers feeling informed throughout the entire process. Timeliness was a strong point, with numerous vehicles completed ahead of schedule. Cleanliness was a recurring positive surprise, with many customers receiving their vehicles cleaner than when dropped off. A few customers noted areas for improvement, including occasional inconsistencies in communication updates, minor paint quality concerns, and isolated instances of delays or unresolved repair issues. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"The repairs look flawless. My SUV looks like it did when I got it straight off the dealer lot!"
"Excellent craftsmanship, thank you for your time and effort on repairing my car."
"Your team was amazing. You kept me informed, advocated for me with the insurance company, and definitely did the work in ..." Read more
"The repair quality is top tier!"
"Staff was great and very informative. They kept me informed throughout the process with daily updates. The staff was very kind and easy to ..." Read more
"Excellent communication! I can't say that enough."
"Solid repair work and customer service, poor communication about when the vehicle will be done."
"Only issue was time frame, was never told why it took as long as it did and was only updated at the last minute"
"I was informed every step of the way."

Likely to Recommend

Repair Quality

Classic collision was very efficient with my repairs and with their communication skills and I greatly appreciate them for forgetting me my car back so quickly and I highly recommend them

Customer Service

The staff was very kind and very thorough

Returned Clean

My Experience

The consistent communication form the team about the status of my car was exceptional. I am completely satisfied.

Likely to Recommend

Repair Quality

The team at Classic. Collision is exceptional. They were professional and communicated with me every step of the way. I highly recommend this team if you are ever in need of repairs. Dr. A

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great shop. Highly professional staff and top tier repair work!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I most definitely will to to the Grovetown Ga location . And for them to ask for Macy Barnes!!!

Repair Quality

Customer Service

I would like to say that Macy Barnes was very much on top of everything with my car It was so refreshing to have GREAT customer service and she was all about it!!!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

I had to refuse the vehicle because it wasn't repaired properly

Customer Service

It started well, but then conact became slower and further apart

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Professional Customer Service and quality work!!

My Experience

There is small gap by the bumper! But besides service was great

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for a great experience. I was unsure about working with classic Collision in the beginning because I had never heard of you. I will call on you for all future needs. My representative from your company was absolutely perfect throughout the process. I feel like she went the extra step in all interactions and kept me informed throughout the process. I am completely happy with all work. Thanks everyone!

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Repair Quality

Customer Service

My Experience

Ariyanna* staff very helpful and nice. Only complaint I have a broken window (broken prior to going to the body shop) Someone Ripped the Tape Off And Stuck Their Arm Through My Window (I Can Tell Because It Was Taped Prior To Drop With Heavy Duty Tape) There was no reason for anyone to stick their arm through that window. Damage was on the front of my car only driver door should’ve been opened/closed. Very unprofessional

Likely to Recommend

I won’t use this location again.

Repair Quality

Left headlight Still Crooked. Have went back For “Adjust” No Difference. Otherwise my bumper and door was fixed properly. Definitely won’t use this location again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Classic collision will now be my primary go to repair shop. They were extremely communicative, and they did an excellent job. The amount of time to repair was very reasonable. Everyone I spoke to was so nice

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repairs look great! My car looks like nothing happened to it at all.

Customer Service

Returned Clean

My Experience

Have gone to Cashman and Kendrick multiple times across the span of 5 years and have NEVER been treated as well as Macy and the team has treated me at Classic Collision! This qas probably the fastest repair I've ever had and the car looked phenomenal. I will be going to Classic Collision for all my body work needs!

Likely to Recommend

Repair Quality

Macy was an awesome estimator and out of the four times in the last 3 years that I've had a car in a body shop, classic collision was hands down the easiest, fastest, and corteous shop I've been too, I will take all of my cars in the future to classic if need be!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They did a great job on the repair and correspondence with the insurance. 10 out if 10!

Customer Service

Returned Clean