Classic Collision Hillsboro

4.8 (1,482reviews)
98%
5757 NE Cornelius Pass Rd,  Hillsboro,  OR  97124

In operation 43 years, 27 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hillsboro, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,482)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as leaving vehicles looking brand new or like factory work. The team received high marks for professionalism, thoroughness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular text and email updates that kept them informed throughout the repair process. Many noted their vehicles were completed ahead of schedule, and a recurring pleasant surprise was receiving their cars cleaned inside and out. A small number of customers noted delays and wished for more proactive communication when timelines changed, reflecting areas customers themselves identified for improvement.
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"Excellent communication and quality of work! I am far from an expert on cars, but the staff at ..." Read more
"... professional and took time to explain everything. The work was done perfectly and my car looked spectacularly clean and shiny. Excellent work. Thank you." Read more
"... process since its a pearlized finish was not easy, and they did a magnificent job. Im extremely happy with how it looks and they finished the job quickly. Everyone is extremely ..." Read more
"Excellent service. Prompt communication and updates. They did a detailed work. Highly recommend."
"There were marks left on the inside of my door scratches that werent there before. Paint spilled on the outside frame."
"The amount of communication was fantastic. I knew exactly what was going on with my car at any given point I didnt have to call and beg for updates. I knew ..." Read more
"... customer service! They were highly knowledgeable, kept ongoing communication throughout the process, and consistently updated me about my car. I really appreciated the calls and ..." Read more
"... days ahead of the due date. in each of the 3 delays, I was not informed, until I call them, asking if I could come and pick up my car.. I have a $100 deductible, and in my head, ..." Read more
"Took way too long and there was absolutely the very least possible interaction and communication between the shop and myself. The vehicle listed on the repair order was definitely ..." Read more

My Experience

Job well done! We are very satisfied! Thanx so much!

My Experience

Very responsive and excellent service provided. Anuar explained everything in detail about repairs and parts and completed the work in time.

Likely to Recommend

Repair Quality

Very responsive team and kept on sending updates on the work. Delivered my car in time. Great service provided.

Customer Service

Likely to Recommend

Repair Quality

My rear windshield wiper is now randomly turning on and off… seemingly when I put the vehicle in or out of reverse but at other random times as well.

Customer Service

Returned Clean

My Experience

Megan Lorenz kept us in the loop often with updates etc!

My Experience

Thank you for making my Mazda look so clean.

Likely to Recommend

Repair Quality

I am very satisfied with the final result. It was disappointing that it took half a month to complete.

Customer Service

None is

Returned Clean

My Experience

I had a great experience with Classic Collision! They kept me updated throughout the entire repair process and communicated regularly, which gave me peace of mind. The end result was fantastic, and my car looks amazing. I highly recommend Classic Collision!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Not happy with customer service of employee Megan.

Repair Quality

Customer Service

Returned Clean

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Would definitely recommend.

Repair Quality

Very friendly staff.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Paint flaws

Likely to Recommend

Repair Quality

Flaws in paint

Customer Service

I appreciated Megan Lorenz keeping me updated on the progress of the repairs.

Returned Clean

Likely to Recommend

Repair Quality

Everything on the front end looks great, however on the hood near the passenger side window there are a couple of scratches

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There were marks left on the inside of my door (scratches) that weren’t there before. Paint spilled on the outside frame.

Customer Service

Returned Clean

My Experience

The team at this location is phenomenal! Anuar helped me from start to finish,, updated me often and anytime the car went into a new phase. He is always friendly and empathetic with my needs. When I picked up my car I was treated like family. My worries were a priority so I feel I received the best care. My car came back looking like new! I could believe it!. What an amazing team you have here from the manager to the receptionist and Anuar! I will be recommending Classic Collision in Hillsboro to my family and friends. Thank You for the fast, efficient, and friendly service!

Likely to Recommend

They will always be my go-to for repairs on my car and I will be recommending them too!

Repair Quality

Classic collision exceeded my expectations! The whole team made me feel like my concerns were a priority! I’m very satisfied with the whole process of the repairs to my car.

Customer Service

Outstanding customer service with everyone I met!

My Experience

Anytime my car needs a repair, whether it be a minor bump from my own clumsiness or a major repair from an accident, I can always trust Classic Collision. They are at the top of their game. Service is always professional and thorough. I am so grateful to the Hillsboro staff that took great care of me from start to finish.

Likely to Recommend

Repair Quality

Meghan Lorenz was an amazing representative to work with. She explained the process clearly and kept me updated regularly. She went above and beyond to help get me back in my vehicle in the best possible way. I’m also grateful to the manager who helped ensure I was taken care of as well. I will be forever grateful.

Customer Service

Again shout to Meghan Lorenz and all of staff

Returned Clean

Likely to Recommend

Repair Quality

Friendly staff-good work

Customer Service

My Experience

Communication was wonderful and the entire situation was handled with care and empathy which i really appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean