Classic Collision J Town

4.7 (477reviews)
94%
10820 Penion Dr,  Jeffersontown,  KY  40299

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Jeffersontown, KY is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (477)

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Repair Quality

They did a very good job on my vehicle. Had one small hiccup with some plastic molding not totally in place but they took it right back to their body shop and fixed it right away. Other then that no complaints

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My Experience

Process was easy and transparent from the estimate to pick up. Workmanship was great as well however j did need them to correct something at pick up which wasn’t major but glad I caught it before leaving. Really like how they partner with rental car company as that made having a replacement vehicle easy. Also kudos to them for fixing my stuck door handle at no charge even though that was not part of the reason for collision repair. Would definitely use them again!

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Repair Quality

Very satisfied great work and looks great!

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Hicieron un excelente trabajo con mi carro , muchas gracias !

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My Experience

Thank you

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Great place! Ms.Belinda is awesome! She took great care of me! Thank you

Customer Service

Great!! Such kind people!

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Professional and explained what was happening and asked if I had questions or concerns.

Repair Quality

They did a wonderful job and it looks like a new car with all the dents and marks gone.

Customer Service

They kept me updated on the process of repairing my vehicle and share what stage they were in with start to finish.

My Experience

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My Experience

Belinda and team were fantastic. I appreciated the status reports via text. Very happy with the work done.

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Belinda and team were great to work with. Very pleased with the work and their professionalism.

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My car looks great. CC handled the claim with my insurance company and handled the rental car return... Great customer service

Customer Service

Associates were great to work with .. professional, polite, communicative

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My Experience

The whole experience was awesome! Now, of course I didn’t like the idea of having my car bashed in the front my fault, but still if there’s a location that I need to take my car to to get fixed regarding any sort of collision, then classic collision is where I’m coming. I have friends who smash cars all the time it appears probably because we’re getting old, I will direct them to your location if I’m able to of course. Belinda was awesome, magnificent really, and the service technician —can’t remember his name didn’t have much hair no offense, he was also awesome. So a dedicated crew right there it made a emotional situation much easier to bear because they were with me every step of the way and kept me informed on a daily basis actually with text messages or phone calls, I had a rental so I was not inconvenienced, but I appreciate their diligence anyway not that I’m looking forward to seeing you folks again due to a collision of course, but it’s nice to know you folks are there I’ll never forget you or your location. Thank you very much! Please, if you can pass on to Belinda she’s a true professional and the same goes for the other gentleman that I was talking to. He might’ve been the one that did the initial evaluation. You folks have a wonderful day. The car looks and drives great!

Likely to Recommend

Repair Quality

The technicians were outstanding, and Belinda was especially noteworthy. There were some issues obtaining a proper bumper through no fault of collision. It seemed to be supply chain issues, but they were very prompt in keeping me informed as to the issues of transport of which none of us was their fault, but they always kept me informed and aware of any issues. I really appreciate their expertise and kindness through the entire ordeal. I know that if I have friends who have a collision of some type, I’m going to recommend classic collision is the best alternative! Thanks to all for taking care of my BMW. Have a good day.

Customer Service

Belinda was great kept on top of everything, she’s knowledgeable and has a good sense of humor, which is good in this type of environment that could be emotional. The technicians were also very thorough in comprehensive.

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