Classic Collision Kent
In operation 43 years, 6 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Kent, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Great service and friendly staff. I’ll be back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They fix my bumper perfectly, and the stuff is very nice. Thanks
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It’s a good service with exceptional time
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very satisfied with the service and your staff are so friendly and accommodating to get my vehicle repaired! Thank you so much!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was great customer service communication 10out 10
Likely to Recommend - 5.0/5.0 -
Recommend to everyone ino
Repair Quality - 5.0/5.0 -
Everything was great customer service awesome will recommend to everyone ino classic collision the best
Customer Service - 5.0/5.0 -
Customer service great
My Experience - 5.0/5.0 -
Good repair and great communication - Norma and Stephanie kept me informed and were easy to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Professional, caring and, always aware of my needs.
Customer Service - 5.0/5.0 -
Complete confidence in my representative
Likely to Recommend - 2.0/5.0 -
Depends on how the next repair looks will hopefully improve my experience and recommendation.
Repair Quality - 2.0/5.0 -
Service is friendly but 2 issues. 1) upper molding part is taking longer than a month to locate, ship and repair. Fortunately, I was able to pick up the vehicle and return later to install the part. 2. The repair was not adequate. You could still see the damage under the new paint. The good news is that it is an accepted warranty repair. I’ll give another shot at the repair when I bring the vehicle back for the part installation next month.
Customer Service - 5.0/5.0 -
Very nice and friendly.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
The quality of work is decent. Unfortunately, the examiner didn’t stay on the job when my truck was done. So the full perspective of what was called out as damage verses previously there for the insurance company to approve the job wasn’t there to confirm what I assessed with the examiner. From what I remember, the damage that showed afterwards was within the areas called out but even after visiting the to confirm, I can’t be certain nor can the current employees. Yet, for the work apparently approved/insurance paid for was well done. My main grievance is that the ‘4x4’ decal was ordered at Amazon… supposedly… and still hasn’t been received and/or called me to put it on. It’s been 2-3 weeks now with no results in which I had to call/visit to find out. Also, I had to plug in the keypad door lock though I’m not too troubled to do that. I appreciate their extra service in cleaning my truck after their work.
Customer Service - 3.0/5.0 -
See previous statement
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 5.0/5.0 -
Kept me notified via text
My Experience - 5.0/5.0 -
The whole experience was positive. From the front desk lady to the cleanliness of my car. I'm thankful I decided to bring my car back here and will do it again if needed.
My Experience - 5.0/5.0 -
Good communication during the repair. Friendly, courteous service from everyone at CC. Nice job! Many thanks 🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job on the fender repair. Looks new.
Customer Service - 4.5/5.0 -
Friendly service.
My Experience - 5.0/5.0 -
They were great and even stayed late for me to pick up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I definitely appreciate the updates I received by text.
Customer Service - 5.0/5.0 -
Very kind staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My name is Carmen you spelled my name incorrectly