Classic Collision Leland

4.9 (421reviews)
97%
9527 Ploof Rd SE,  Leland,  NC  28451

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Leland, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (421)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to an exceptionally high standard, often leaving vehicles looking brand new. The staff received widespread recognition for being professional, friendly, and courteous throughout the repair process. Communication was frequently highlighted as a key strength, with customers appreciating regular text and phone updates that kept them informed at every stage. Timeliness was another strong point, with numerous customers noting repairs were completed on or ahead of schedule. A few customers, based on their own comments, mentioned areas such as proactive status updates and ensuring all components are thoroughly checked before vehicle return. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"... allowing me to return the rental at their location. The repairs appear to be very professionally done and I have found no issues in the first week after ..." Read more
"... Collision to have the bumper fixed after a car accident. Classic Collision did an excellent job of not only fixing my bumper but also taking care of my entire car. ..." Read more
"... was very professional. The work was outstanding. My car looked like a brand new vehicle. Thank you so much." Read more
"The car was repaired in a timely manner and the work was impeccable."
"... for 2 separate auto body repairs. I'm both cases, they stand out in 6 areas 1. Communication 2. Price 3. Completion of work on time 4. Quality of work ..." Read more
"Everyone is professional and helpful. Car finished ahead of schedule and looks great!"
"The vehicle was ready as promised"
"... us. They do amazing work each and every time. Also very quick turnaround for the amazing quality of work they do!!!" Read more
"... target date provided which was very anxiety producing. We were without our car for 11 days! The repair was a small dent. We had to initiate the majority contact ..." Read more
"But it was ready for 1 week and 1 day before we could pick it up because of the insurance company"
"I received text messages informing me of the service's progress."
"From the onset and throughout communication was exemplary! The timetable that was given was adhered to. The ..." Read more
"The communication far exceeded my expectations."
"The repair went well. The Communication went well and they kept me up to date on the repair. They did a very good job on the repair ..." Read more
"The only reason I gave a 5 is because the communication was not good, and it took so long to get the work vehicle back."

My Experience

Took longer than expected but a quality job

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My Experience

Ladonna was amazing. She greeted me as soon as I walked in. The estimator did a great job and was friendly. Everyone I dealt with was professional and polite. The cost was very reasonable.

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I do reviews for Google and yelp. I will definitely do one for you guys.

Repair Quality

Better than new

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Ladonna was friendly and knowledgeable. The estimator, she was kind and helpful.

Returned Clean

My Experience

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Returned Clean

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Good people to work with.The body work looks great.

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Returned Clean

My Experience

Everything looks good.

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Everything from beginning to end was outstanding.

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Returned Clean

My Experience

Thank you for your friendly team and the nice work you did on the car repair.

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Appreciate the friendly and helpful team. The repair looks great.

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Returned Clean

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Repair Quality

Sam is a very knowledgeable estimator, and pointed out that the original estimate might change, if there were more damage, then was immediately apparent. She kept me informed of progress on my car, all throughout the Repair process, and explained everything in detail to me. I felt like a valued, important customer. I’d highly recommend working with this company.

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The work looked good. However, the process was exceedingly long. This repair was an insurance matter. I shared my concerns with the adjuster.

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Returned Clean

My Experience

Job was done on time and within budget. Good workmanship

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People were good to work with. Work was performed as quoted and quality was good

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Returned Clean

My Experience

I appreciate the weekly updates and the attention to detail!

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Returned Clean

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My Experience

Workmanship was excellent! Samantha was terrific to work with the entire process! Extremely professional, good communicator and explained required repair to me.

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Excellent workmanship and Samantha was great in her communications and coordination of work.

Customer Service

Returned Clean

My Experience

Thank you so much for taking care of my car. The communication was excellent, even though the repair went a little longer than expected. Sam, thank you so much for making this so easy for me. Paula

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