Classic Collision Leland

4.9 (441reviews)
97%
9527 Ploof Rd SE,  Leland,  NC  28451

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Leland, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (441)

Likely to Recommend

Pleasant to work with finished product was perfect.

Repair Quality

It was a challenging repair as there were creases in the rear quarter panel where it joined the wrap around rear bumper. Paint is a perfect match.

Customer Service

Sam kept me informed via text messaging as to the status. Ashley was very helpful for only the two times I called.

My Experience

The outside of the car itself looks great. Fantastic job. Only problem is that the cleaning used on the inside of the car (which I didn’t expect) looks smudgy all over the center console and makes it look dirty and gross. I’ll take the time to get the smudges out tomorrow I guess. The work done to the car itself on the outside looks great and I’m very happy with that.

Likely to Recommend

Repair Quality

Looks fantastic

Customer Service

Woman in the store was great.

Returned Clean

My Experience

Was kept informed about progress, was pleased to find interior cleaner than when left for repairs. Thank you.

Likely to Recommend

Repair Quality

Great service.

Customer Service

My Experience

You were able to repair the front bumper so I didn't have to buy a new one and did a great job in installing it. And it was within my limited budget. Much appreciated

Likely to Recommend

Repair Quality

Excellent service, great results, positive communication.

Customer Service

Positive communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My back bumper looks great y’all did great job and I thank you

Likely to Recommend

Repair Quality

Y’all did a great job thank you for everything

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

good people but problems with phone system and automated texts. got a text that my car had been picked up when it hadn't

My Experience

I am extremely happy with the work that you guys did on my car. I will recommend any of my friends who need body work done to call you. Thank you so much.

Likely to Recommend

Repair Quality

Very happy with my experience with Classic Collision, I have already started referring my friends to you. Excellent job.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Excellent work and customer service.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Easy to work with.

Repair Quality

Nice job. Looks like new!

Customer Service

Polite, knowledgeable.

My Experience

Great work thank you

Likely to Recommend

Sure would recommend

Repair Quality

Good

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Not only would I recommend to anyone but should I need anything in the future I will return.

Repair Quality

From the initial estimate to the pickup the staff were extremely friendly, knowledgeable, and helpful. I would definitely recommend them to anyone and should I need anything in the future I will return.

Customer Service

Exceptional staff

Returned Clean

My Experience

They were very good with communication and honesty on what was going on with my vehicle.

Likely to Recommend

Repair Quality

Very solid communication and clear knowledge of the process to get my car fixed. Much appreciated.

Customer Service

Both ladies at the front were extremely nice and easy to interact with.

Returned Clean

Likely to Recommend

The work was well done, however, there was not a priority placed on the timeliness of work completion.

Repair Quality

Quality of the work done on the car was without question, however, it took 4 days to complete a very minor paint blemish and a minor dent. Four days to complete this work was very inconvenient.

Customer Service

The customer service rep was very detailed in the description of the work involved.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks like new, as it has only 10 K when rear end accident occurred. I selected CC on advice of insurance company. It was a great choice. The staff are very competent and friendly. Communication by text kept me updated on repair progress almost every day. I am exceptionally pleased with every dimension of their services. The only sad part was that an accident brought me to them.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They took my car in the same day we visited and had repair done the next day. We were very grateful and completely satisfied with the work. The front office people were very polite and friendly.

Customer Service

See previous comment

Returned Clean

My Experience

Thank you excellent work