Classic Collision McDonough

4.7 (3,783reviews)
94%
1471 Georgia Highway 20 West,  Mcdonough,  GA  30253

In operation 43 years, 12 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in McDonough, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
I-Car
Jeep
Nissan
Ram

Reviews (3,783)

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this is the most unprofessional place i have ever had the misfortune to have done business with . I would never never recommend any one to this place

Repair Quality

after 2 1/2 months and my truck still is not right

Customer Service

did as little as he could get away with

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My Experience

We were completely satisfied with our repairs and the customer service at classic collision. We especially like to thank the staff for going over and beyond to ensure our satisfaction five star approval.

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My Experience

Thank you for a job done well!

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My Experience

Shani was so nice, but my wait time was awful to pick up my car. I was told it was ready by Bonnie and it really wasn't. I miss my rental car drop off time.

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My Experience

From what I can see it looks really good the paint job looks great and you were right on schedule with getting it done thank you

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The employees are rude and liars and someone at your place out 537 miles in my car while you had it.

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Great service!!! I was refered by European Import Specialist of Marietts, GA. Classi Collision came highly recommended. The level of customer service and patience was BEYOND my expectations!! I will definetly refer Classic Collision to all of my family and friends. Thank you Christine and Melainie!! You all are the best!!

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Excellent Service

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My Experience

I received an email and a phone call stating my vehicle was complete. When I arrived to pick up my vehicle my vehicle was not complete. The manager stated it had not been through the QA/QC inspection. The bumper had not been painted as was stated it should have been on the estimate. There were also blemishes on the newly painted front left fender. The left wheel well liner had not been replaced. The hood was out of allignment so much that it would not latch without forcibly slamming the hood which also caused the paint on the grille to chip. The grille was missing the top right retention clip and the bottom right retention clip was not fastened. The vehicle missed the completion date by more than two weeks which the manager blamed on waiting for supplemental insurance claims, which I would have believed if not for the fact that parts had been ordered and received, that were not on the original estimate, and a supplemental had not been received, nor approved. The manager offered to fix the mistakes, but I refused because I had serious reservations about the competence of the technicians in the shop to correctly fix the vehicle given all of the mistakes on my vehicle.

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The vehicle had multiple problems, I will be taking it to another body shop to get an estimate of the cost to fix all of the mistakes.

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