Classic Collision Memorial City
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Houston, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I want to thank the ProCare team providing such a pleasant experience from beginning to end and for keeping me informed on the status of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and quick repair. Would recommend!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Sasha was very friendly and helpful however I have noticed some issues with the repair and will need to bring it back in to get corrected
Customer Service - 5.0/5.0 -
Sasha was great to deal with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent, frequent communication and updates. Especially with repairs taking so long due to parts availability.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hayden did a great job keeping me updated with the progress of the repair.
Customer Service - 5.0/5.0 -
Excellent custopmer service from the time I was greeted as I entered the facility, worked with the intake person and had on-going contact with my assigned contact, Hayden. Great experience!
Returned Clean
My Experience - 5.0/5.0 -
Sasha was very courteous and kept me updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Sasha was the best. Lots of communication and his sincere desire to be helpful and make sure everything was perfect made us feel positive that a terrible experience (wreck) was going to turn out all okay. Thank you Sasha
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already did this survey
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sasha Hemzawi is an excellent advisor. Very happy. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job handling the dents and bumper damage.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hayden was great at keeping me updated on the repairs. Everyone was very nice and helpful and answered any questions I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very friendly staff
My Experience - 0.0/5.0 -
The right side tail lights are not working. The left side was repaired and now The right side doesn't work? The car lost all power while I was driving after leaving procare nearly causing me to wreck. I expressed concern multiple times to the staff asking if they were able to fix whatever was causing the power issues and am beginning to feel as if it wasn't addressed at all.
My Experience - 5.0/5.0 -
The people that work for ProCare gave customer service at it's best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service at it's best
Customer Service - 5.0/5.0 -
Customer service at it's best
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Overall the experience was okay. I was told my vehicle would be ready on a Monday, but didn't get it until the following Friday.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for friendly and courteous service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!