Classic Collision Menchaca South
In operation 35 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I am a return customer.
Repair Quality - 5.0/5.0 -
Looks like new!
Customer Service - 5.0/5.0 -
very professional
Likely to Recommend - 0.5/5.0 -
No unless the communication improves
Repair Quality - 0.5/5.0 -
The guy who help me was never in contact with me I was told my car was going to be ready Monday Nov 15, i drove to the shop Waited for 1hr then ask why was I waiting for too long if my car was ready I walked outside my car was not ready I ask the guy he apologized then told me my car was going to be ready since the sensor was not working the next day I show up the next day to the shop my car had 2 big scratches he apologized then told me they had to take it back for painting then show be ready Thursday for sure I drove to the shop before I got there I called just to make sure it was ready by the time I was transfer to the guy I was already there and he told me the car was not ready until Friday after noon my car was ready Friday afternoon. Hw could have avoided wasting my time by giving me a call before telling me to show up. I asked me every time to give me a call if the car was not done by the end of the day he never called me no even one single call or txt messages I keep getting messages all of those day saying my car was ready but it never was I don't feel I can recommend this place to anyone who appreciates their time.
Customer Service - 0.5/5.0 -
Same as my other answer
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Window tint looks bad
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the repairs and the turnaround time was amazing!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The repaired vehicle is a mobility van used to transport my wife. She had multiple appointments scheduled in October so we could not deliver it for repair until early November and needed it back before December 1st. The service rep, Jason Bialaszewski, estimated repairs would take 2+ weeks, so the window was really tight. He ordered the part - right rear quarter panel - that day. It arrived the next week, 3 weeks before l could turn in the van. The shop started work on it the day l delivered it. I picked up the van on 22 November, fixed and detailed inside and out. As usual - this is the fifth or sixth time l have had a vehicle repair done by AMM - the receptionist team, the appraiser and the repair team came through for me. The customer service and the “fixers”at AMM Collision are an OUTSTANDING group of customer-oriented employees! Thank You!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent turn around , incredible repair !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lucas and reception staff were phenomenal and patient.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Pros - Fixed the car damage well. Very communicative through texting. Ray Rodriguez is very easy to interact with. Renting a loaner car right there was easy and seamless. The repair job itself looks really good. Cons - Let them know 3 separate times I was going to be out of town around the time they may complete the job, so they could plan the completion of the repairs. Ray called on the day I left to let me know I could pick up the car. I told him I let them know verbally, in writing, and by text when I was going to be out of town - he was surprised to hear. When I received my car, the backup camera wasn’t adjusted properly, so I spent a total of over 1.5 hours of my time calling in (and being on hold) and bringing it back in to have it adjusted. Once I got home, my husband also found that the button to shut the tailgate was loose and needed to be resecured in place. He took care of it rather than having to bring it back in a second time.
Customer Service - 4.0/5.0 -
Good shop, and Ray was easy and good to deal with. Having to wait on hold several times to coordinate fixing what was incorrect with the repair was disappointing.
Returned Clean
My Experience - 5.0/5.0 -
Everyone I dealt with was friendly and professional. The work looks great and you kept me up to date on progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best service
Repair Quality - 5.0/5.0 -
Excellent, responsive service and repair looks great!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
felt very taken care of and very trusting (:
Likely to Recommend - 5.0/5.0 -
amazing
Repair Quality - 5.0/5.0 -
service was wonderful slight things on my repair were not correct but overall extremely satisfied
Customer Service - 5.0/5.0 -
fantastic
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Incredibly impressed. Left a Yelp review. Ray did a great job of keeping me informed and I’ve never had my car out of a body shop so quickly.
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0 -
Ray was super good, so were the ladies at the front desk.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I understood that the entire rear passenger side quarter panel would have to repainted but I noticed the day after picking up the car it still had a small (less than 1 in. long) scratch on the edge of the wheel well-- which I had tried to use touch up paint several years earlier. So I do not think the entire panel was painted.