Classic Collision Menchaca South

4.8 (2,549reviews)
97%
11740 Menchaca Rd,  Austin,  TX  78748

In operation 35 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,549)

Likely to Recommend

This is the 3rd vehicle I bring over and A+ on every single one.

Repair Quality

As always fantastic work and service.

Customer Service

I was informed on every process and progress. Very happy with the results. Thank you.

Likely to Recommend

Repair Quality

Good work on all repairs, according to their promised schedule.

Customer Service

Good work on all repairs, according to their promised schedule.

Returned Clean

Likely to Recommend

Poor experience.

Repair Quality

I picked up my suburban which was 2 weeks late 2 days of which were no electrical power at the facility. I tried to start my car but the battery was dead because someone left the lights on. I had to peel masking tape of a door that was painted. My 2nd car a white 2009 Lexus to have front bumper replaced came back with dents in the hatchback lift door and the battery was loose with bracket screws loose and the plastic positive cover was detached at the bottom of the engine. Also looks like cooling fins are left bent. The plastic cover under the hood was left totally detached not screwed down. Both cars were left an extra two days so someone had plenty of time to punch list the car and repairs. Ray was a very nice guy but it seems no one is backing him up on the finish details. Parking lot was super crowded and the operation needs more land to properly operate.. My name is Joel DeSpain and I will be getting back with Ray to correct these errors.

Customer Service

Ray was great and so was the receptionist but it appears you need more people to handle the car volume.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have been telling family how easy it was to have our car repaired and what great customer service you have

Repair Quality

Excellent finish

Customer Service

Customer Service was Super!

Returned Clean

Likely to Recommend

The entire process was handled professionally and personally!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Ray was great and kept me updated