Classic Collision Monkey Junction

4.9 (591reviews)
99%
5548 Carolina Beach Rd,  Wilmington,  NC  28412

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Wilmington, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (591)

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Super

My Experience

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Did a great job!

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Very friendly answer all my questions!

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The best.

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Repair Quality

Our service manager Brian Onofrio was awesome. He went beyond the expected to make sure it was a pleasant and predictable experience. The quality of the repair work was outstanding.

Customer Service

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My Experience

I was extremely pleased with the service from Brian and the finished product(my car) was excellent. I will definitely recommend Classic Collision for all body repairs. Thank you so much.

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Repair Quality

Great experience. Thanks for everything. I will be sure to recommend Classic to all my friends.

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My Experience

Brian was awesome. He scheduled my appointment a day in advance, and had me bring my Honda crv in at 9:00 am and they had it repaired before lunch. They did a great job and the price was very fair. I will definitely come back for any future repairs if needed.

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My Experience

It was a pleasure doing business with Classis Collision. The staff was helpful, kind, and genuinely happy to do their job. The consistent updates through text messaging was very helpful and efficient. This company has absolutely earned my future business!

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Excellent service and repair .

Repair Quality

Excellent job from start to finish . I never had to call for updates on the repair . I was communicated thru text several times during the week for constant updates . The service and repair was stellar at all levels .

Customer Service

Excellent at all levels .

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My Experience

Loved that you vacuumed and cleaned up the car. That was a nice, unexpected extra. So thankful that you were able to get the repair done in one day. Your staff is friendly and very helpful. The online appointment booking that I previously made got all messed up and Renea, the administrative manager at the front desk, went above and beyond to get that straightened out and got me rescheduled for the repair. You all even remembered me from that previous messed up booking when I came back today for the new appointment. The repair looks fabulous and the mirror works great. Thank you for the outstanding service and customer care.

Likely to Recommend

The staff was so much fun and easy to work with. The whole process from start to finish was super smooth,except for the issue with the online call center appointment thing, which was not their fault and Renea' , the Administrative Manager was on it immediately, chop,-chop, to fix the issue. The manager, Ken, has a great sense of humor and a quick wit. He makes everyone feel at ease especially when you have no idea how much your repair might cost. He offered us coffee when we first got there in the AM and then offered us water when we came back later in the day while they finished up the last bit of the repair. The previous time, when the online people messed me up with the appointment, I was slightly annoyed and Ken let me go with him to their soda machine in their breakroom so I could get a Mt. Dew to calm myself down. The repair was the passenger side mirror. It looks great and you can't even tell that it's not the original mirror that came with the car.

Repair Quality

Customer Service

Above and beyond. Fixed issues that the online appointment website created. Worked with me when I needed to reschedule the appointment for the repair.

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My Experience

Great staff! Excellent communication on progress of repair. Car looks great again and the job was done a week earlier than I had expected.

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I already have mentioned my satisfaction with my repairs at Classic to friends.

Repair Quality

I'm more than thoroughly satisfied with the staff and repairs at Classic Collision. They made life convenient and satisfying after an unwelcome, traumatic event. It was great to be able to drop off my vehicle at Classic and have a rental company car pick me up there and provide me with a vehicle. Classic made the repairs on time as scheduled. They even went a step beyond and repaired some scratches on my vehicle not caused by the accident. I strongly recommend choosing this Classic Collision location for repairs.

Customer Service

Friendly, accommodating and professional.

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Repair Quality

Excellent staff and service.

Customer Service

Excellent staff and service.

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My Experience

Once again, the team at Classic Collision did a fantastic job on my 2022 Toyota 4Runner. Very pleased!

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Repair Quality

Excellent work, great staff!!

Customer Service

Great experience

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