Classic Collision Newberg
In operation 43 years, 8 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Newberg, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All the guys in the office were simply amazing. So helpful. Spoke to me in terms I understood about the repairs on my car! A great experience!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job keeping me informed of the status of my vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only downside was the parts availability due to the ongoing supply chain issues. Credit to the employees keeping me informed and up to date on the status.of the repair. Great job of paint matching. Would highly recommend the facility for any auto repair work.
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kind, quality work, honest, speedy! If I ever need body work again, I will go with Classic Collision without a doubt.
Customer Service - 5.0/5.0 -
Guillermo was awesome. Thank you for your time, honesty and kindness.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Should know more when the parts arrive? should have been 5/16. Alan
Customer Service - 4.0/5.0 -
getting better with text, email and login.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
People were professional and courteous, communication was clear and continuous, work was very well done.
Customer Service - 5.0/5.0 -
Guillermo is an excellent representative of your firm.
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would overall say I was 8 or 9 happy with the work, although I have to a little cleanup myself. The reason this comes down a bit is because of how busy they are and the delays, and the "rush" feel of the job. The exact thing I'd tell a friend is "They did a decent job, but they seem super busy and might take some time to get you in... you might look at alternatives as well."
Repair Quality - 4.0/5.0 -
I'm mostly satistfied... but a place they missed, is on the cleanup. I had a window smashed out, and the cleanup of the glass shards was quick and slightly sloppy. There's still glass fragments on my drivers seat (in stitching cracks... clearly visible chunks) and a lot of small pieces of glass around. It's mostly decent, but I'll have to go back through with the shop vac and complete the job.
Customer Service - 4.0/5.0 -
Service was friendly, and helpful. However, it seems they are busier than they have staff for... and they are over extended. Which led to delays. I ordered a window, which took two weeks. Then when it arrived... they were scheduled two weeks out... so I had to wait another two weeks to install it. I feel like those things could have been scheduled in parallel, or shifted slightly. So again, although service was friendly, we missed the mark on timing a bit.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
It took over 15 days for them to get my part to repair my car and then still didn’t call me to schedule at appt for my repair. Also they did not communicate to Geico my estimate, so Geico thought I missed my initial appt.
Customer Service - 3.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car runs great and they handled the rental too!
Customer Service - 5.0/5.0 -
Excellent! Owner even provided cell number to me in case I needed anything
Likely to Recommend - 5.0/5.0 -
Most of the people I know speak Spanish. So yes I will recommend
Repair Quality - 4.5/5.0 -
I love been able to speak my on lenguaje.
Customer Service - 5.0/5.0 -
Good communication in the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The repair quality is fine.
Customer Service - 4.0/5.0 -
It started off a bit rough as the original quote couldn't be found and was done by a former employee that didn't do it correctly. However, once Guillermo Ulloa took over it was great! He is very nice, professional and communicates well. If it was just him he would have a 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I would have given a 10 if they had proactively reached out when parts were back ordered to offer me my car back until they came in.