Classic Collision Newberg
In operation 43 years, 8 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Newberg, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job they did on my cars collision was fantastic
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend Classic to everyone!
Repair Quality - 5.0/5.0 -
My car looked absolutely amazing, you would never know that it had been hit twice. The paint matched perfectly and there was not a single flaw. All of the staff went above and beyond and they made sure to update me every step of the way.
Customer Service - 5.0/5.0 -
I have dealt with a few auto body shops and have always walked away disappointed. Classic kept me in the loop through the entire process of my repairs and exceeded my expectations. My car was hit twice by to separate people so Classic had to deal with two separate insurance companies at the same time, Classic made things so easy and I did not have to deal with anything.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was a bit slow but seems to mostly be a covid issue.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were awesome.very communicative and helpful.
Customer Service - 4.5/5.0 -
I have my car back minus one tepair part on my fender.There is a shipping delay so nothing to be done but wwit fir it to come in . The servive was great.Ahead if schedule,very friendly and communicative which we so appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people starting from the front desk to the ones fixing my car were very nice and caring. They were extremely respectful and patient. They worked with me and did an amazing job with my car repair. My car came back looking brand new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The place was great to deal with. Just took way too long to get fixed for the car. Multiple wrong parts received for repair
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Myka was wonderful to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Classic Collision was great. Very friendly and good communication throughout the process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is my second time here for repair and I can't imagine taking it anywhere else.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Myka is the best
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Repairs are not complete at this time, rear hatch and paint seem to be in good repair but it was not repaired to like new condition
Customer Service - 0.5/5.0 -
Communication has been the biggest issue, I have had to initiate nearly all communication, I have waited on return phone calls constantly and have had to be the person to follow up. We were also not put on the schedule even though I called and set up an appointment and the people at the shop were scrambling to get us taken care of which I appreciated however, we were told the car would get right in and taken apart so it would be ready for the new hatch to go on once they got it. We were also told 2 weeks tops… it was well over a month before we got our car back and it still is not done. We received excuse after excuse every time I would call for an update. If it is known there is a huge backlog on getting parts, I want to know this up front rather than having it as an excuse like they are surprised of the issue. I felt as though the blame was constantly placed elsewhere instead of the manager and receptionist actually apologizing and taking ownership. I would like to speak with the owner regarding our experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept up to date almost daily. Your people were kind, professional, and did a fine job. The job was done well in 10 days. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great work but it took almost a month to be completed
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This team is Incredible. The communication was top notch and they were very friendly and helpful
Customer Service - 5.0/5.0 -
Same comments above