Classic Collision Norfolk
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norfolk, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair process was very fast and easy without any issues. Definitely would recommend CC and would bring my cars to them again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done! We look forward to the back ordered parts we are waiting to be installed in our car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looks great thanks for doing such great work
Customer Service - 5.0/5.0 -
The vehicle looks great thanks for doing such great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept well-informed about the progress of the repair to my car. It looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a very good job. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks wonderful, and Brendan was very helpful. The rental process was also very efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful.
Customer Service - 5.0/5.0 -
Brendan was especially helpful.
Likely to Recommend - 3.0/5.0 -
There was an area that when i did the walk through was going to be repainted. It wasn’t done.
Repair Quality - 4.0/5.0 -
Nice job. Didn’t do an area that was marked to do but what they did was good. One of the younger ladies at the reception desk doesn’t have the demeanor to work in the customer service field
Customer Service - 3.5/5.0 -
One of the younger ladies at the reception desk doesn’t have the demeanor to work in the customer service field. The other two were wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very reliable auto shop and Brendan offered great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
TOM kept me informed through the duration of my repair work was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tom was professional kept me up to date with my repairs
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My rep was totally helpful. She keep informed through entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My car looks amazing. The paint job is spot on.
Customer Service - 4.5/5.0 -
Everyone was very nice and helpful. Everything was explained in full detail. I understood everything they were doing to my car.
My Experience - 5.0/5.0 -
Prefect place to take your car. I had a great experience .