Classic Collision Norfolk
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norfolk, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything looked great
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brendan is always amazing everytime I go to pick up my car and if something is wrong, he is always willing to go the extra mile to make sure I'm satisfied before I leave.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brendan was a great help with everything. I'm pleased with my overall service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaytlyn was my estimator and did a great job communicating with me throughout the whole process.
Likely to Recommend - 5.0/5.0 -
This is the only body shop I would recommend
Repair Quality - 5.0/5.0 -
The repairs were done quickly and the estimator Kaytlyn, was very helpful throughout the process
Customer Service - 5.0/5.0 -
Kaytlyn had great communication throughout the whole process
Returned Clean
Likely to Recommend - 5.0/5.0 -
Elite has all my future business for a fact
Repair Quality - 5.0/5.0 -
Excellent service and my case worker who helped out with my truck handled everything to the T, just can't say enough about her, fantastic job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Some of the staff isn’t professional. I did have a few issues that I’m not going to share because I don’t want anyone to get in trouble. However what I noticed personally both times I was there is that some of the employees don’t seem to care about being professional.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks better than it did before the accident. I appreciate all the professional skills and courtesy I received from Elite Norfolk. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Elite classic collision is incredible. The repair was perfect. Thanks to Jeff who stayed in communication every step of the way and let me know what was going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I’ve taken my car to this shop multiple times and each experience has been great! Fast, friendly service and attention to detail keep me coming back. Jessica was also a huge help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0 -
I had to keep calling them for updates and it took them a month to fix minor issues
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
I would like thik real hard about this.
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
They lost my tire.
Returned Clean
My Experience - 5.0/5.0 -
Good communication, friendly service, quick repair. Bumper looks good. Love the lifetime guarantee.