Classic Collision Norfolk
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norfolk, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My door slightly clicks when I open it
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything one the car was excellently fixed
Customer Service - 5.0/5.0 -
The truck look brand new
My Experience - 5.0/5.0 -
Such a great place classic collision. They never let me down on repairs a they got my car looking brand new like the damage never there. In shoot out to Brandon the adjuster for taking care of me! He deserves an arise 🙌
Likely to Recommend - 5.0/5.0 -
I will always recommend classic collision as a primary shop! The best of the 757⭐️
Repair Quality - 5.0/5.0 -
Absolutely great quality! 5 ⭐️!!
Customer Service - 5.0/5.0 -
I had the best customer service and best experience ever while being at the shop.
My Experience - 5.0/5.0 -
I recently had my vehicle repaired at Classic Collision, and I couldn’t be more satisfied with the experience. From the moment I arrived, the staff was professional, courteous, and genuinely committed to providing outstanding customer service. They kept me informed throughout the entire repair process, explaining each step clearly and answering all of my questions promptly. The communication was excellent, and I always felt confident that my vehicle was in good hands. The team worked efficiently and completed the repairs in a timely manner without sacrificing quality. When I picked up my Honda, it looked fantastic, and the workmanship exceeded my expectations. What stood out most was the level of care and attention given to both me and my vehicle. Everyone I interacted with was friendly, knowledgeable, and focused on ensuring a positive experience. I truly appreciate the professionalism and dedication demonstrated by the entire team. I would highly recommend Classic Collision to anyone needing vehicle repairs and outstanding customer service. Thank you for a job exceptionally well done.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes I am very satisfied with my repair. Both the front desk and repair team were very communicative and concise.
Likely to Recommend - 5.0/5.0 -
Heck yes.
Repair Quality - 5.0/5.0 -
Quality looks great! Makes the rest of my car look old.
Customer Service - 5.0/5.0 -
Very communicative. Clear and to the point.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done l am please,Thank you!
Likely to Recommend - 5.0/5.0 -
Good work
Repair Quality - 5.0/5.0 -
Truly satisfied with the repair excellent service
Customer Service - 5.0/5.0 -
Very pleasant
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Michael did a great job on my repairs. They kept me informed the entire time. I would recommend!
Likely to Recommend - 5.0/5.0 -
I would highly recommend!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Michael did an outstanding job! I would recommend getting it fixed at the place. Thank you so much!!
Returned Clean
My Experience - 5.0/5.0 -
Excellent!! Brendon was wonderful! Kept in touch through out the whole process & made sure I understood how it all works!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied! Brendon took excellent care of my car & made sure I was informed every step of the way! 10/10 experience!
Customer Service - 5.0/5.0 -
Excellent!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, very happy with the quality of repairs, the staff was friendly and courteous.
Customer Service - 5.0/5.0 -
Great service, very happy with the quality of repairs, the staff was friendly and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told everybody in my community that, if they in need of a body shop,I gave them the address, phone and number.
Repair Quality - 5.0/5.0 -
All I can say is that your company is the number one.I have told all my family, friends. I just wanted to say, I really appreciate you all.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
And Katelyn was amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience was absolutely fantastic from start to finish. Every single employee that I interacted with was highly professional and helpful. Specifically, Kaytlyn, was an absolute joy to interact with. She was very professional, timely in all her communications, always pleasant, clearly very knowledgeable, answered every question I had, and just made this experience a very smooth one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! Thank you! My experience was absolutely fantastic from start to finish. Every single employee that I interacted with was highly professional and helpful. Specifically, Kaytlyn, was an absolute joy to interact with. She was very professional, timely in all her communications, always pleasant, clearly very knowledgeable, answered every question I had, and just made this experience a very smooth one.
Customer Service - 5.0/5.0 -
My experience with Classic Collision was seamless from start to finish. Every employee I interacted with was professional, courteous, and helpful throughout the entire process. I especially want to recognize Kaytlyn, who was an absolute pleasure to work with. She was highly professional, communicated promptly, answered every question I had, and demonstrated exceptional knowledge and expertise. Her genuine kindness and dedication made what could have been a stressful situation much easier to navigate. Employees like Kaytlyn leave a lasting impression, and I’m incredibly grateful for the level of service she provided. The repairs to my vehicle were completed with excellent quality and, just as importantly, were finished within the timeframe that was promised. Between her outstanding support, the professionalism of the rest of the staff, and the quality and timeliness of the work, I would confidently recommend Classic Collision to others and would not hesitate to use them again in the future.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were so nice
Repair Quality - 5.0/5.0 -
They did a great job. I was scared because I never had to get my car repaired. They walked me through the entire process, kept me updated, and answered all my questions.