Classic Collision Norfolk
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norfolk, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great communication throughout the whole process. No unexpected problems. Job completed ahead of schedule . Awesome work on vehicle. 4 star Highly recommend to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
everyone was great. My only recommendation is to communicate a little more frequently.
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
I was very sad about the service I was called to Pick my car up at 4:56 pm and the closing time is 5:30 I asked if they were able to wait for me for 2 minutes I was just getting off of work and just need someone to come get and take There I was only minutes away from The shop I was told no they couldn’t wait and it was memorial weekend they were closed Monday I was very disappointed
Returned Clean
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Curtious service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was great from start to finish and we are overly thankful that we were given the opportunity to pick our car up on Friday evening even though it was after closing time. Truly appreciated!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was A1. I was kept informed at all time.
Customer Service - 5.0/5.0 -
Everyone was professional and friendly
My Experience - 5.0/5.0 -
y’all did a fantastic job on my high lander
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They completed the job a lot faster than I thought. Very nice and straight forward staff. Very easy fast customer service
Customer Service - 5.0/5.0 -
Fast and efficient service. Very Nice staff, Amara was great. No issues at all.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kristina was awesome, texting me and keeping me up to date on how the repair was going!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff is courteous, knowledgeable, and efficient. I was updated on repairs, and my car was finished as estimated. Thank you all for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike and the entire team provided amazing speedy service. They all had great energy and made this entire ordeal easy for me. —Tiara Cuffee