Classic Collision Normal Heights
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Diego, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Alfa Romero, Dodge, Chrysler, Jeep, Honda, Acura, Kia, Hyundai, Ram, Tesla, Nissan and Infiniti: making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have a history with this shop - they do good work and are close
Repair Quality - 4.5/5.0 -
Had to visit a second time to take care of an alignment issue. Steering was pulling to the right
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and results. Excellent communication from Guillermo. I was informed on the process and was kept up to date on the progress of the repairs. The vehicle was delivered quickly. I will highly recommend Classic Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Guillermo was excellent at explaining the process and providing timely updates on the repair progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No because my car isn’t complete yet and I do not have it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Maria and the Front desk receptionist are amazing!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
As I've been saying: I would definitely continue to recommend Classic Collision (formerly Carrillo's Collision) to all my friends! BRAVO!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I've been most impressed with Carrillo's Collision the last few years and am so happy that my repair experience with Classic Collision is wonderful again! I love that their customer service has even improved from better business processes! BRAVO! Keep up the great work!
Returned Clean
My Experience - 5.0/5.0 -
Tyler is extremely knowledgeable and is an expert at dealing with the insurance companies. My Audi looks brand new after repairs by Classic Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Audi looks better than new!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mario kept me well informed about the progress of my vehicle and he was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mario communicated the status/progress of the repair and was very clear about the time necessary to complete the job.
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although the process took a little longer than I would have liked the end result was everything I could have hoped for
Customer Service - 4.0/5.0 -
Getting started was a little confusing to me. Some of this was just coordination with the insurance company
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I am upsat right now and do not kmow how to proceed. The repair is not finished. During early syages, sound like you had attention for detail. In the end, not so much.
Repair Quality - 2.5/5.0 -
The left tail light is cracked near charge port and was not repaired. The body gaps around the rear hatch is incredible uneven.
Customer Service - 3.5/5.0 -
Service was good. Now ypu have been paid, you do not respond to messages.
Returned Clean
My Experience - 5.0/5.0 -
Really great experience at Classic Collision. The front desk is super efficient and Mario was especially helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
So profesional and friedly service
Repair Quality - 5.0/5.0 -
Great customer service and really professional service Thanks Maria ! And the crew
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great and excellent service from start to finish.
Repair Quality - 5.0/5.0 -
I was just about to text my Service Advisor (Mario) to let him know that driving around this past weekend from picking up my Jeep 🚙 this past Friday that everything is running smoothly and all is well. Very satisfied with Mario in having my vehicle look brand new again. Thanks again for everything. Very pleased and happy customer. ~~ Robert
Customer Service - 5.0/5.0 -
From the time that I checked in until the day I picked it up. Courteous staff all the way around.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great experience! Can highly recommend.
Repair Quality - 5.0/5.0 -
I can recommend this company and Tyler wholeheartedly. Two years ago they repaired a fender bender on my 2015 Lexus ES350. I had no reservations going back when it needed work. The clearcoat on the roof was peeling as well as on the fin antenna and two door handles. The result of the craftsmanship and attension to detail was beautiful to see. The paint was matched perfectly. I couldn’t be happier w the result!
Customer Service - 5.0/5.0 -
The communication was very good
Returned Clean
My Experience - 5.0/5.0 -
Guillermo was extremely professional and communicative. Highly recommend!
My Experience - 5.0/5.0 -
Great communication and education on the process from Mario. Will return the next time we need any help. Thank you!