Classic Collision North Forsyth
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Orlando, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I was hesitant to select this shop again after my first experience because I felt like nobody was communicating with me on what was going on. (when this company was still known as Irish Mikes) But this time around I’m pleased to say I didn’t have the same problem. They explained exactly what they were planning on doing to my vehicle, updated me regularly and made sure to give me plenty of detail, and my car job was completed in the exact time frame given to me. The staff were very kind and understanding. I wouldn’t wish another auto incident on myself, but if something were to happen again, I will be entrusting my vehicle to Classic Collision. My Volvo was in good hands!! (not to mention the dealership wanted $2000, versus the $740 I paid these guys!)
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repairs are perfect. The staff is wonderful and kind and attentive. 10/10 great experience.
Customer Service - 5.0/5.0 -
really great service. Very attentive staff
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Classic Collision was amazing! They communicated with me the whole time!
My Experience - 5.0/5.0 -
Highly appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle looks great! Staff was friendly and kept me updated throughout. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did an excellent repair of my truck when I was Tee- boned in the A post of my truck. Door fender and A post all expertly repaired.
Returned Clean
My Experience - 0.0/5.0 -
Not 100%. The service people are great - the work was A-1 The problem is your misleading and basically useless computer update system. For example I was told “car is going to paint shop” 3 working days later the message was “car arrived at paint shop”. Are you kidding? The original promise date was 6/21 I was calmly reassured that all is AOK but 6/21 came and went - I contjued to get messages. I called to find out what was going on and was, essentially., told it’s the system. So why don’t you get rid of it! I will be hard pressed to give a thumbs up to an organization that makes no real effort to keep me informed, never advise what the delay was or why. And treats the original commitment with obvious distain
Likely to Recommend - 3.0/5.0 -
Quality of repairs was A-1
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
They use a computerized customer status reporting system that is misleading, unrealistic and ineffective - from a customer perspective it reports incorrect and unreliable information. Better to have nothing than a system that results in big customer dissatisfaction
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the updates as the repairs were being done! The staff was very friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks good , I am anxious to drive it more than 10 minutes to check it out. But from the ladies at the front desk yo speaking with Rachel they were Great.
Likely to Recommend - 5.0/5.0 -
Best group of people when it comes to great car care service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team and their assistance are appreciated. They did their job well. I have a suggestion. Please ask the customers about their priority (may be some of them have only one vehicle for their livelihood ). Please consider it. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
All repairs were done well but I prefer to be more well informed of the progress. I have used other local shops in the area and the process was much smoother.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
GM Rachel was very responsive and handled my issues promptly. I didn't care for the progress text messages. Tuesday and Thursday only and were very vague.
My Experience - 5.0/5.0 -
Hi, everything looks great on the vehicle