Classic Collision Northgate
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hixson, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks and feels like nothing ever happened.
Customer Service - 5.0/5.0 -
The people who work here are very nice and answer any question to the best of their ability.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I asked if they could fix something else on the truck when I brought it in. They told me they would get back with me. They never did so the the door seal was not repaired. Also, they sprayed the interior with an air freshener they is aggravating my asthma.
Customer Service - 4.0/5.0 -
Renee was great. She made the process easier.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job!
Customer Service - 5.0/5.0 -
Good job!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Could have been better
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and they do excellent work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did great like always :))
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car looks great and drives great, so we’re pleased, but there’s an occasional noise/rattle when driving on a rough road; Mary noticed it on Boy Scout Road, and I heard it going down to Harbor Lights Marina. It’s coming from the front, almost like it’s in the dash. On Hixson Pike and in our neighborhood it doesn’t make a sound, even when I intentionally drive over an isolated bump or pothole. Mary will be glad to come by and let you take a look, and drive you down Boy Scout Road. This is a pretty minor concern; we would highly recommend you to anyone who needs collision repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was thoroughly impressed with classic collision. Renee at the front desk was wonderful and friendly. Cory was professional, efficient, and also very friendly. I loved the regular text updates. I had an overall great experience and I would recommend this shop to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This was where my insurance sent me
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very sweet customer service. Felt like a family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I didn't expect my car to be repaired so fast. The work that was done looks great, like nothing had been repaired. The staff was great and sp helpful. I can remember Renee's name, but I can't remember the man's name. He made sure our needs were taken care of and helped us out with our rental car.
Likely to Recommend - 5.0/5.0 -
I'll recommend friends with car issues.
Repair Quality - 5.0/5.0 -
They did a great job making my car looking new again.
Customer Service - 5.0/5.0 -
They made sure I had exactly what I needed.