Classic Collision Northgate
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hixson, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were friendly and professional and explained things to me when I had questions so that I understood them
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very communicative through the entire process. Also very quick!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The shop State Farm recommended was Captial Collision. My daughter had her car repaired their and the service was terrible and no one could give answers as to when it would be repaired. It took a long time. Classic gave me a rough idea and then once it was evaluated gave me a set date and completed the work on time! Well done!!
Repair Quality - 5.0/5.0 -
From beginning to end, their service was excellent! received text every few days with updates and they finished quickly and when they said they would! Unusual this day and age to get excellent service from beginning to end! Great job on my car!
Customer Service - 5.0/5.0 -
Renay was amazing and very professional and helpful. She even called Enterprise for me!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would the are fantastic .
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very courteous and staff. They took care of returning the rental car on my behalf. Would do business with them again. Great job on the repairs.
My Experience - 5.0/5.0 -
GREAT CUSTOMER SERVICE WILL RECOMMEND TO ANYONE
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a very positive experience with Classic Colilision. They were very helpful and communicated great. I will recommend to anyone.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
They left yellow paint untouched on left front of auto. I paid $;400.00 out of pocket, seems they should have finished this. I’m disappointed in this results. It wouldn’t have taken a teaspoon of paint.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. The staff was very polite and provided all information needed. We had timely updates and the car was finished before the projected date. Car was washed and looked good. We were very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair looks terrific Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
So far, I would say I would refer someone. But, we will see how the repair holds up!
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The call center set me up for a Saturday drop off, but this location is not open on Saturday!
Returned Clean
My Experience - 5.0/5.0 -
CJ and his team are truly outstanding in all that they do. They kept me informed during the repair process all the way through and the car looks fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to everyone at the Northgate location. Excellent customer service with such amazing attention to all details.
Likely to Recommend - 5.0/5.0 -
I tell everyone how awesome CC is.
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Excellent communication between staff & myself.