Classic Collision Northgate

4.9 (258reviews)
98%
5706 Hwy 153,  Hixson,  TN  37343

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Hixson, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (258)

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My Experience

The communication was great

My Experience

Thank You so much, excellent body work the car looks perfect. Thanks to the staff so professional and friendly and so helpful meeting our needs with the rental car. I give you guys 5 stars thanks again.

My Experience

Renee was an absolute gem to work with. She did what she said she’d do and you could tell she genuinely cared about the customer experience. I also appreciated the text notifications with status, progress, and completion details throughout the experience.

Likely to Recommend

Ive already recommended them to others.

Repair Quality

Excellent looks brand new

Customer Service

Excellent. Everyone was friendly and knowledgeable

Returned Clean

My Experience

Yes, my experience was great. Renae, the front desk receptionist was able to fit me in before I returned to work from maternity leave. She made the process smooth and kept in contact with me with updates in a timely manner. She was very friendly, professional, and any questions or issues I had she directed me to the right person.

My Experience

Great communication, friendly service, and my car looks great. Thank you!!

Likely to Recommend

They are expensive but was recommended by the individual’s insurance who ran into me.

Repair Quality

Customer Service

Initial estimator was a little quick to judge my comments as to what damage was done to my vehicle.

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Repair Quality

Workmanship and communication was great!

Customer Service

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My Experience

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Customer Service

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My Experience

Likely to Recommend

Repair Quality

Very friendly and professional

Customer Service

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Likely to Recommend

Repair Quality

Classic Collision did an outstanding job repairing the entire right side of my car after a large deer jumped into it just as I drove by. It was unfortunate for all involved and the car had damage from front to back. Ambrea, Sr service advisor, did a great job of keeping me updated and the technician was outstanding. You wouldn’t know anything had happened and it was clean inside and out when I picked it up. Nice work.

Customer Service

Classic Collision did an outstanding job repairing the entire right side of my car after a large deer jumped into it just as I drove by. It was unfortunate for all involved and the car had damage from front to back. Ambrea, Sr service advisor, did a great job of keeping me updated and the technician was outstanding. You wouldn’t know anything had happened and it was clean inside and out when I picked it up. Nice work.

Returned Clean

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My Experience

Classic Collision has been great and very easy to deal with. Great Job!!

Likely to Recommend

Repair Quality

Everything was easy. Great communication. Very quick turn around. My vehicle looks great. Job very well done!!

Customer Service

Everything was easy. Great communication. Very quick turn around. My vehicle looks great. Job very well done!!

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My Experience

Excellent craftsmanship and professionalism

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Repair Quality

Great team, great work.

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