Classic Collision Orlando Airport
In operation 43 years, 8 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Orlando, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good Service
Customer Service - 5.0/5.0 -
Good Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and attention to detail.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Ot was taking so long to repair my car
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was an amazing job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful and communication was amazing
Customer Service - 5.0/5.0 -
Best customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Car was not ready on estimated completion date, when I was called to pick it up the door didn’t open. I got my car extremely dirty on the interior. And there is paint drips in the inside of the back door
Customer Service - 3.0/5.0 -
There was miscommunication and lack of follow up. Front desk associate at the end was really good.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Amazing work with my car
Customer Service - 5.0/5.0 -
Excelente
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Car looks OK. The length of time taken and the inability to get regular updates, reach the front office staff was really frustrating
Customer Service - 1.0/5.0 -
See previous comment. The lack of responsiveness of the front office staff was amazingly poor
Likely to Recommend - 0.5/5.0 -
Not at all. It was obvious they didn’t care about the fine details of the vehicle.
Repair Quality - 1.5/5.0 -
The vehicle body repair that it was brought in for looks good. The finishing touches and having the vehicle completed was unacceptable.
Customer Service - 1.5/5.0 -
The receptionist was great. The woman driving my truck out and walking with me to look over the vehicle was nice but made excuses for the trim panels that were clearly broken and not installed properly.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
When I picked up the vehicle, I noticed that the front fender paint was not sanded and polished where the blend was to have happened on the fender. They took it in the back and fixed it while I waited, but later when looking in the sun at the side that was repaired it has a bunch of haloing from the polishing that just looks like a bad polish job. Also, whomever swapped the doors damaged the window tint on the passenger front door. This was not told to anyone or fixed prior to me picking up the vehicle. I called about it, and was told I could get it fixed and bring the invoice for the work. Again, not a big deal, but could have been done before I picked up the car. Now I have to take time out of my schedule to get it done. Also, after driving the car I found a vibration above 70mph that was not there before the accident. I brought the vehicle back all four wheels were balanced, and I was told it was fixed. Obviously no one drove it because it was not. My wife was going out of town with the car so I thought maybe the vibration was coming from the tires, since you put a different tire than the rest on the car when it was replaced. I took the car the the Cadillac dealer and had all the other tires replaced in an effort to fix it. That didn't work either. This car had a side impact, that tore a hole in the right rear tire, not sure why I should have to convince anyone that the vibration was not there prior, but it wasn't and it needs to be fixed.
Customer Service - 4.0/5.0 -
It has been good, but when i explained the vibration issue, I was told that my car had a rear impact and they were only looking at the wheels as a curtesy and that it wasn't caused by the accident. It was a side impact and was not there prior.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done. Keep up the good work. Thank you very much.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and reliable and communicative
Customer Service - 5.0/5.0 -
Communication