Classic Collision Pflugerville

4.8 (1,535reviews)
97%
16209 Central Commerce,  Pflugerville,  TX  78660

In operation 27 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Pflugerville, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,535)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs that made their vehicles look brand new. The workmanship received high marks, with frequent mentions of excellent craftsmanship and attention to detail. Communication was a standout strength, as customers appreciated regular text and phone updates throughout the repair process. Timeliness was another highlight, with numerous vehicles completed ahead of schedule. Customers also expressed delight at unexpected extras such as interior vacuuming and full detailing. A few customers noted areas for improvement, including occasional overcommitment on timelines, minor unfinished repairs, and one instance of a near-empty fuel tank upon pickup, as shared directly in their feedback.
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"Excellent craftsmanship, friendly people, kept me updated throughout the repairs. Would highly recommend."
"Amazing service. Fast and a great price too! You have great people at the store. Im leaving a ..." Read more
"My car looked brand new when I picked it up. They had very clear and consistent communication ..." Read more
"They went above and beyond with the repairs! Provided timely updates and my vehicle was ready ..." Read more
"Customer service was top notch!! They kept us informed throughout the repairs"
"... beyond with the repairs! Provided timely updates and my vehicle was ready for pickup one day before the promised date." Read more
"It was actually earlier than anticipated a wonderful turnout!!"
"Earlier than promised."
"... started and completed in a timely, professional manner. CC even completed the work sooner than expected." Read more
"... it would be ready for pick up. Much to my surprise I got a call three days before the estimated date." Read more
"... second I showed up to receiving my repaired car back. Constant updates and communication. Excellent!" Read more
"Customer service was excellent! Communication was unmatched, I knew what was happening to my car every step of the way. Appointments were ..." Read more
"My vehicle looked brand new when I picked it up. Received text updates the entire time. Very easy to deal with."
"... the service that was provided by Classic Collision. They kept me informed throughout the process. The car looked great and drove even better than it ..." Read more
"Great communication and updates."

My Experience

Thank you for the updates from drop off to pickup. And cleaning the inside was a+blessing. Everyone was so pleasant and friendly. My first time to use my car insurance.

My Experience

Everything was amazing! The only comment I have is that the rear bumper is a different color than the car itself

Likely to Recommend

Repair Quality

I would say that if your team Could go off of the repair authorization form and contact that number instead of insurance that would be great. More communication would be amazing

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’ve really enjoyed working with Stephen specifically. He’s been very thorough and careful with the matter.

Customer Service

Likely to Recommend

Repair Quality

i'm very happy with service . Thanks

Customer Service

yes , i do

Returned Clean

My Experience

Very well done!!

Likely to Recommend

Repair Quality

Customer service was excellent! Communication was unmatched, I knew what was happening to my car every step of the way. Appointments were always available, and employees were very accommodating.

Customer Service

Customer service was excellent! Communication was unmatched, I knew what was happening to my car every step of the way. Appointments were always available, and employees were very accommodating.

Returned Clean

My Experience

Everyone was super nice and the job was done so fast; I was honestly impressed and very much appreciated their positivity. I would highly recommend them to anyone needing this sort of service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They completed the repair very quickly and the car looks great. Communication was great, and they were very accommodating.

Likely to Recommend

Repair Quality

Work completed quickly and the vehicle looks like new. Communication was great. Easy to work with and accommodating.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs look great! And the mini detailing of the interior was a nice surprise!

Customer Service

Great experience! Everything went extremely smoothly - from dropping my car off to picking it back up. I also appreciated the continuous updates throughout the process.

Likely to Recommend

Repair Quality

Thank you for being responsive and flexible

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication and repair work

Customer Service

Top notch

Returned Clean

Likely to Recommend

Great customer service, pricing for the repairs was reasonable and great overall job. Was done quickly and correctly and that makes such a big difference. Thank you!

Repair Quality

The repair was done quickly, looks great and great customer service. The staff was nice, explained everything thought out the process and did good, quality work. And to the person on the make ready that vacuumed out my car, bless you! Ivan never get all the dog hair out and you guys did an amazing job!! THANK YOU!! ☺️

Customer Service

Excellent!

Returned Clean

Likely to Recommend

Repair Quality

Tristan and his team did an excellent job and very communicative appreciate you guys Mercedes will be next

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The process was quick and seamless

My Experience

Tristan was helpful and kind.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean