Classic Collision Pflugerville
In operation 27 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Pflugerville, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Too soon to tell.
Customer Service - 4.5/5.0 -
Spencer was great, the others need to stop chit chatting and focus on the customers.
My Experience - 0.0/5.0 -
Unfortunately being in a rush I overlooked an issue. There is a small rubber bumper missing on the lower corner of the door. It is not a major issue but when I arrived at home and opened the door I noticed it missing. The hole where it is supposed to be is noticeable. I hope to hear back from you soon. Thanks, Fortunato .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and communication on updates, staff was great too.
Customer Service - 5.0/5.0 -
Front desk had a great memory, so less explanation on my end, they explained everything well and friendly.
My Experience - 5.0/5.0 -
Spencer was very professional and helpful. I am very satisfied with my vehicle. The lady at the front desk too was very professional and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Spencer was very attentive, delays and all.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The car had yellow marks in many spots and was not cleaned well. We have to go back to have a back-ordered piece put on.
Customer Service - 4.5/5.0 -
Our contact, Spencer, did a good job keeping us updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there did a great job keeping me informed on the status of my repairs and the work looks fantastic. Like the truck was never hit to begin with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes and I would tell them to ask for Daniel
Repair Quality - 5.0/5.0 -
Daniel is amazing!!!!! He communicated everything to me and made sure I was good the entire process. Give him a raise ASAP
Customer Service - 5.0/5.0 -
When I had to take my car back on the same day Daniel assured me that my car would be taken care of. He did not disappoint
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was great. Everyone was friendly and I was informed throughout the process. I'm glad I came here. The price was actually good and my car looked like new. Spencer was awesome keeping me up to speed
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work
Customer Service - 5.0/5.0 -
Everyone was amazingly kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
The customer service at this location was good. However the end result on my Jeep Grand Cherokee was terrible. The rear quarter panel they repaired was returned with a new dent. There are very bad swirl marks from buffing on the hood. The front bumper is missing paint in an area. The front passenger quarter panel has pitted paint. There are numerous clear coat areas that have hand prints and marks that I can not wipe away. I am very upset with the quality of work I received and would like a manager to reach out to me to discuss how this can be repaired.
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The quality of the repair was great! We were told our vehicle would be ready on that Monday but were never notified about what was going on with the repairs. After my following up with the office a few times and the estimator, after Monday, the 7th, we were finally told the car was ready for pickup that Thursday or Friday, March 10th-11th. Other than the lack of communication and our being in the rental car for a week, everything went well.
Customer Service - 4.0/5.0 -
Same.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and excellent staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and professional
Customer Service - 5.0/5.0 -
Alex offered to stay late in case I hit traffic. Frank kept me abreast with weekly reports.