Classic Collision Pineville

4.8 (731reviews)
95%
12629 Downs Circle,  Pineville,  NC  28134

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Pineville, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (731)

Likely to Recommend

I will recommend Classic Collision to everyone I know.

Repair Quality

My car doesn’t even look like it was in an accident! The car irk that was done is amazing! It is over and above my expectations. Great job Classic Collision staff, many thank you’s.

Customer Service

They were awesome, in helping me with all my questions. And went over and above to make sure I understood all the details. Mrs./Ms. Ebony was so wonderful and the front desk. Thank you!

Returned Clean

My Experience

Everyone is very nice and kept me updated regarding my repairs. Shannon made this process very easy. Thank you.

My Experience

Shannon and all of the office staff were great

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Great communication

Customer Service

Friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Still waiting on my and front end alignment. It took a little longer than expected but really good customer service.

Customer Service

Likely to Recommend

Repair Quality

Body work looks very good. You took care of a small follow up problem. Overall process was smooth and I received regular status updates.

Customer Service

Returned Clean

My Experience

I liked how they explained everything when I dropped off the car. I also appreciated the daily updates.

Likely to Recommend

Repair Quality

Customer Service

The repair and notifications were great. However, when picking up the vehicle, we didn't look over the car with a team member. Also, there are spots on the interior that may be soap spots or something. They will probably come off when washed. The team was friendly, Shannon was very knowledgeable and helpful.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I was a job well done. The cosmetic quality looks great and the electronics seem to be working fine also. I only took 1 week. Very nice job all around. The administrative staff were kind, curious and informative. Tony also explained the repair in detail. I felt like they really took great care of my truck.

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Repair Quality

Customer Service

Rude and unprofessional office manager.

Returned Clean

My Experience

My Experience

Ok Shannon was just so great. This is what what a great customer experience looks like. Well organized, set expectations, meet expectations, quality work. Thank you

Likely to Recommend

Repair Quality

Shannon is the best. She made the difference. And good work on the car.

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Absolutely impeccable service and 100% satisfied with classic collision. Even though my car took a little longer than expected, Scott kept me informed of the progress. PLEASE show them some love when it comes to repairs on your vehicle. Classic Collision, #1 experts.

Customer Service

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Repair Quality

Customer Service

They did good work but kept pushing out the ready date.

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Repair Quality

Customer Service

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Repair Quality

Vehicle ready as expected. Communication was excellent

Customer Service

Great communications and friendly service

Returned Clean

My Experience

They made it easy!