Classic Collision Pineville

4.8 (730reviews)
95%
12629 Downs Circle,  Pineville,  NC  28134

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Pineville, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (730)

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The body work was good but my antenna was missing & my left turn signal doesn’t work

Repair Quality

My SUV body work looks great but my antenna was missing & my left turn signal doesn’t work. I didn’t realize until I left the shop. I went back to the shop the next day and spoke with Austin but he never got back to me. I called again yesterday but no return call so far.

Customer Service

It’s been over a week since my SUV was fixed but no resolution on my missing antenna or my left turn signal not working. Poor customer service

Returned Clean

My Experience

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Repair Quality

Super attentive, great communication, and high quality work. I really enjoyed working with them

Customer Service

Returned Clean

My Experience

Thank you for a job well done I’m am completely satisfied-Thank you again

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My Experience

Great communication. Very nice job on the repair. Would highly recommend to others

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My Experience

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Satisfied with the work.

Customer Service

My Experience

Classic collision does a fabulous job, my car was spotless when they returned it to me. They finished the repairs a week earlier than expected. Super nice people to deal with.

Likely to Recommend

Not our first time dealing with them, will recommend them every time

Repair Quality

They are awesome, my car was spotless when it was returned to me. Quality work employees are super nice. Finished the work way ahead of time.

Customer Service

Owner and receptionist are the best, very friendly.

Returned Clean

My Experience

Car looks great inside and out! Thank you so much!

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My Experience

I had an excellent experience with Classic Collision. The team was professional, kept me updated throughout the repair process, and the final result on my Hyundai looks brand new. It’s clear they take pride in their work. Highly recommend!

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Great place to do business with!

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My Experience

Likely to Recommend

Repair Quality

Unfortunately, I can't give a 10 because I find it unprofessional that, in order to retain my business, you offered me a car cleaning when I was the one who said, "I'll just wash the car and the seats and come back." But the estimator stopped me and offered to clean a stain on the driver's seat, which he never did. I don't think this is a good business strategy because you lack credibility, and it's also wrong to lie to your customers just to gain another car.

Customer Service

My Experience

There are auto body collision shops and then there is Classic Collision. Impressive from the moment you walk in greeted by (Lori) and the cleanliness of this facility WOW! Not what you expect in an auto body repair shop! And then my guy (Joe) absolutely GREAT!!! I work as a Business Operations Manager and I know what terrible and GREAT! Customer service looks like and you all were absolutely GREAT!!

Likely to Recommend

Repair Quality

So, there are body shops and then there is Classic collision. A whole other experience, from the moment you walk in (Lori) greets you with a warm smile and care, and the cleanest body shop I have EVER seen. I have been in hospitals not this clean, and then my guy (Joe) absolutely the best service received from him and his expertise was top notch! Please note I work as a Business Operations Manager and I know terrible vs GREAT! Customer service, and Classic Collision is freaking GREAT!

Customer Service

Simply put (Lori) & (Joe) need raises.

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Returned Clean

My Experience

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I absolutely would and will if given the opportunity

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Customer Service

Andrew was my service technician and he was fantastic to work with!