Classic Collision Pineville
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Pineville, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for being so responsive when l would reach out! Your team is lovely! From the manager who came out to drop off my car, give me a ride to work, and willing to give me gas money and to the sweet front receptionist Lori. ( sorry forgot the managers name 😅)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10++++. They have worked on our vehicles before and we have always enjoyed incredible service every step of the way!!! Would recommend they to anyone!!! Class Act!!
Customer Service - 5.0/5.0 -
Professional, prompt, friendly
My Experience - 5.0/5.0 -
Team was friendly, efficient, kept us completely informed during the repair process and my car was ready a day earlier than planned. The car looks great. Very happy with Classic Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thus far I have not noticed anything about the car that needs attention.
Customer Service - 5.0/5.0 -
The staff were punctual in keeping me updated about the phases of repairs were going.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were so great at giving repair updates and so friendly for pickup and drop off. They were so nice that my husband requested to do a repair for his car there also.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and updates
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great communication and timely updates
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0 -
reasons previously stated
Repair Quality - 2.5/5.0 -
Did not adequate communicate on delays, although I realize weather was a factor,
Customer Service - 4.0/5.0 -
Very personable but flailed to keep me posted
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all were fantastic, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was done in excellent condition, and the entire insurance claim process was handled smoothly. I didn’t have to do any extra follow-up, which made the experience completely hassle-free. Great job by the team
My Experience - 5.0/5.0 -
Classic Collision in Pineville provided an exceptional experience. From the moment I dropped my repair, they set expectations, recommended a rental car location to assist for easy pickup and dropoff from their office and kept me informed on progress multiples times a week until full completion. They even went the extra mile to reorder parts that they weren't satisfied with on first pass. I highly recommend Classic Collision in Pineville, NC and will be sure to use them for any future vehicle repairs. Thanks for being a trusted partner.
Likely to Recommend - 5.0/5.0 -
I won't take my car anywhere else.
Repair Quality - 5.0/5.0 -
The team went above and beyond to reorder parts when the originals didn't "look right". I so much appreciated their attention to detail and quality control. Truly felt like they were treating my car repair as if it was their own.
Customer Service - 5.0/5.0 -
The team was super informative throughout the entire process. From drop off, to weekly or multi-weekly texts with progress and a partnership with the rental car place so that I could return it to them at the end of my rental was truly top notch service all around.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
At this time I am satisfied.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent repair, communication and customer service. 10/10 all around!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome repair, communication and customer service. The most important thing was the seamless communication between the insurance company and Classic collision. Always a pleasure working with them.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Work was done well but had additional damage to be vechicle fixed but didn’t work with care